His words, not mine. I think his trip only had one 15 minute wait for a bus. He also had three small children to take around to the parks.
My experience has generally been the same at all WDW resorts when it comes to the buses. Most of the time things are fine with minimal waits but when you hit a bad one.....that's the one that sticks in your mind. I also find trying to go resort to resort by bus maddening. But, I still think buses to the parks is the way to go.