this was posted on the
dvc members website:
Special Room Request Procedure
As a reminder, the established procedure and appropriate time for making special room requests is when you make your reservation with Member Services. If you have any additional requests, or changes to your original request, call Member Services directly. Please do not call or fax the resort where you'll be staying. To be fair to all Members, the only information we use when trying to honor special room requests is that which comes from Member Services.
With so many Members having special requests, it's important that everyone follow this established procedure. As you can imagine, the number of Members asking for particular rooms, views, floors, and buildings makes it impossible to honor all of the requests. We do our best to honor your requests, but please understand that we cannot guarantee them.
hope this helps you, i see you are paying for a preferred view, well that is the best view, you won't be disappointed
