How do I book FP+ if staying offsite?

[Free4Life11]

I'm going Memorial Day Weekend and bought my 3-Day Discover Disney ticket just now over the phone and linked the will call confirmation # to the My Disney Experience account. The "My Reservations and Tickets" page shows the tickets I linked, but when I go to "My Planning" it keeps asking me "Have I purchased my park tickets yet?" Yes and they are already linked so why do you keep asking me? It's like I am stuck in a loop. Then I tried going to the FastPass+ page and it gave me the error:

"We're Sorry...
In order to select FastPass+ experiences, party members must have a valid ticket and be within at least one party member's FastPass+ selection window"

I'm within the 30 day window and the ticket expires June 6 anyway, so I just want to know what I need to do to book the FastPass. Is there some place on the website I need to enter my travel date?

I would have just bought at the gate, but I thought if I bought them in advance I could make FastPass+ reservation in advance

 

[asmarykay]

Following .... I was about to ask the same question.

 

[Robo]

1- it gave me the error:

"We're Sorry...
In order to select FastPass+ experiences, party members must have a valid ticket and be within at least one party member's FastPass+ selection window"

I'm within the 30 day window and the ticket expires June 6 anyway, so I just want to know what I need to do to book the FastPass. Is there some place on the website I need to enter my travel date?

2- I thought if I bought them in advance I could make FastPass+ reservation in advance

1- If you have your correct arrival date info entered in MDE, this looks like
another GLITCH.

2- You can.

Call the WDW IT Dept. at
(407) 939-7765 (option #2)

 

[Free4Life11]

Thank you! I called IT department and was put on hold for a while, but she wasn't able to help me. I guess she is having some other team look into it and will email me when complete.

From what I can tell, based on the emails I received, they removed the tickets from my account then re-added them, but still am unable to book FastPass. Patience patience patience...