I called MS again on Tuesday (I think) - and asked them AGAIN for my guidebook - which I requested on November 1st. They said there had been a delay in mailing out the ones to those that said they hadn't gotten their's, and that they had just been mailed the day before. I'm still waiting....
Anyway - I asked about the pins, and she basically told me the same thing as before -- if I didn't get them - then I'm just SOL. I told her that I would appreciate it if she would pass on my disappointment. I mean - I hate to "look a gift horse in the mouth," but - with Internet boards like these - we ALL knew about them, and it's very unfortunate that they didn't set aside some reserves to replace those that may have gotten lost in the mail.
Sorry to beat a dead horse - but I'm still REALLY disappointed!