Tink's Tormentor
DIS Veteran
- Joined
- Mar 6, 2006
- Messages
- 584
i am an employee. I got off at 8. As I was walking thru the park to leave a guest approached me about a situation. I thought it was a valid issue and backdoored them on the simpsons to try to make their day better. I did explain I was 'off the clock' and couldn't fully address their issues and directed them to the guest services office to speak further. This took me 30 minutes of unpaid time. I did it because I care even though I wanted to get to my festivities this evening.
Issues do happen, both at disney and universal. GS is there to help fix them.
You seem to be one of the few, a needle in the haystack. I am glad you at least helped make their time better. Too bad you weren't working when I was there. Maybe I would have had a much better experience
