mollies_mum
DIS Veteran
- Joined
- May 2, 2007
- Messages
- 685
Just a quick update for all those kind peeps that offered me advice 
I have just phoned Virgin Holidays (on their UK number) and spoke to a very lovely lady. They let me move my holiday to October 2011 with no problems. I got to keep my £1000 Tesco's clubcard vouchers as well as my deposit and Free Disney Dining so I'm very happy and relieved. They charged me £35 admin fee for each person which they wanted me to pay today but when I explained that I didn't get paid until next week they said it was ok to make the changes today as long as I rang back next week to pay the admin fee, I thought that this was really good of them.
They added the infant and asked me to phone back when he is born with his name and date of birth.
All in all I am VERY happy with the service I've received from Virgin, the only negative is that the same holiday is £700 more expensive in 2011 that it was in 2010! Bit annoying but I'm just glad that it's all sorted and booked,
Thanks again everyone
Ruby xxx
p.s we found out that we are having a boy

I have just phoned Virgin Holidays (on their UK number) and spoke to a very lovely lady. They let me move my holiday to October 2011 with no problems. I got to keep my £1000 Tesco's clubcard vouchers as well as my deposit and Free Disney Dining so I'm very happy and relieved. They charged me £35 admin fee for each person which they wanted me to pay today but when I explained that I didn't get paid until next week they said it was ok to make the changes today as long as I rang back next week to pay the admin fee, I thought that this was really good of them.
They added the infant and asked me to phone back when he is born with his name and date of birth.
All in all I am VERY happy with the service I've received from Virgin, the only negative is that the same holiday is £700 more expensive in 2011 that it was in 2010! Bit annoying but I'm just glad that it's all sorted and booked,
Thanks again everyone
Ruby xxx
p.s we found out that we are having a boy
