I was at a work tonight and during my break I noticed the car parked on the side on me was way too close to mine(less than 6 inches). I couldn't see how a driver could possibly get out without damaging my car less than 1 month old car. Then a spot them: scratches. 
Okay I call mall secruity, they have the driver on camera leaving her car on via the driver's side door. Ok awesome, they announce the plate throughout the mall asking them to return to the car. No one shows, in the meantime the officer is taking pictures from every angle possible. He tells me to go ahead and move my car, and there it is the mother of all scratches. It's about 10 inches long and is deep into the paint and nicely matches up with the beat up silver metal border thing of the other car. Great!
I am sitting waiting for the report to be done and the owner comes out. I introduce myself and I kindly and calmy let her know that I believe she may have accidently scratched my car. I offer to show her the report and scratches as well as the video. She is nasty and said I didn't even exit by passengers door. To which I replied, I know it was the drivers side which has damaged my car. She gets nasty with me and demands to see the video. OK no problem (already offered)
. I called back mall security and they gave the okay to show her the video but they needed about 15 minutes. I tell this owner this and she says Fine!. About 6 minutes later the owner speeds off.
So at this point, it's a hit and run. I tell the officer I knew the girl's name and that I breifly talked with her.
I really wanted to be able to just ask her to help me buff the scratches out. Then if its not possible to get the big one for her insurance to pay for that one.
Will my premium go up if I have buff the smaller one out myself and then have my insurance pay for the big one?
Is there anything else I should do?
Okay I call mall secruity, they have the driver on camera leaving her car on via the driver's side door. Ok awesome, they announce the plate throughout the mall asking them to return to the car. No one shows, in the meantime the officer is taking pictures from every angle possible. He tells me to go ahead and move my car, and there it is the mother of all scratches. It's about 10 inches long and is deep into the paint and nicely matches up with the beat up silver metal border thing of the other car. Great! I am sitting waiting for the report to be done and the owner comes out. I introduce myself and I kindly and calmy let her know that I believe she may have accidently scratched my car. I offer to show her the report and scratches as well as the video. She is nasty and said I didn't even exit by passengers door. To which I replied, I know it was the drivers side which has damaged my car. She gets nasty with me and demands to see the video. OK no problem (already offered)
. I called back mall security and they gave the okay to show her the video but they needed about 15 minutes. I tell this owner this and she says Fine!. About 6 minutes later the owner speeds off. So at this point, it's a hit and run. I tell the officer I knew the girl's name and that I breifly talked with her.
I really wanted to be able to just ask her to help me buff the scratches out. Then if its not possible to get the big one for her insurance to pay for that one.
Will my premium go up if I have buff the smaller one out myself and then have my insurance pay for the big one?
Is there anything else I should do?
Good for you for taking action. I am tired of people who damage other peoples vehicles and think it is okay it is just a car.
People are so silly.
my DH was hit in the parking lot HEAD ON while he was inside a petsmart getting Crickets. His car was MOVED out of the spot that's how hard this prson hit him..well needless to say the car was gone and the lot had no video 
Insurance covers it of course, but still...
