HHN, PBH, and Platinum Upgrades

[Tizzy_Meliss]

Hi all, its been a while since I have been on. I'm planning my first ever trip to US for HHN and am in need of some advice, so I am turning to the experts here.

First, here are the rates I was quoted:

Standard Garden Room (Upgraded to Deluxe Queen for Platinum)
September 27th - October 1st $156.00 per night
October 2nd - October 4th $173.00 per night
Total with taxes $1280.17

Portofino Suite upgrade:
September 27th - October 1st $274.00 per night
October 2nd - October 4th rate changes to $304.00 per night
Total with Taxes $2259.00

Great rates, but I am confused. When I called to find out about rates I was told that if I paid for a standard garden view room I was not eligible for the Portofino Suite upgrade, that I would have to pay extra for that, which is why I have the second quote. I have never heard of that before. Any other time I have booked a Garden View Room I have been given the Portofino Suite upgrade for the price of a Garden Room. Is this because of HHN? I'm not complaining about either rate, I just am wondering why I have to pay a higher rate for the suite upgrade, when I've never been told that before.

 

[Tizzy_Meliss]

Thought I'd come back with an update in case someone else here ever has the same problem. The rep was wrong on the phone, you shouldn't be charged more for a platinum upgrade. I called back to change my dates and was told I was misinformed and was given the upgrade to the Portofino Suite for the price of the Garden View. May as well enjoy my most likely last platinum perk!

 

[keishashadow]

Standard Garden Room (Upgraded to Deluxe Queen for Platinum)
September 27th - October 1st $156.00 per night
October 2nd - October 4th $173.00 per night
Total with taxes $1280.17


so, u got the suite upgrade for the 1st quote $1,280.17?

if so, u got a great rate imo vs the rate im paying last June for 2 nights

is it rack rate (might be supersaver?) or did u check out AAA rates jik they may be lower (they r qualifying)

enjoy HHN, wish i were going back this year!

 

[Tizzy_Meliss]

Standard Garden Room (Upgraded to Deluxe Queen for Platinum)
September 27th - October 1st $156.00 per night
October 2nd - October 4th $173.00 per night
Total with taxes $1280.17


so, u got the suite upgrade for the 1st quote $1,280.17?

No actually, I had to change it to us coming in on a Tuesday, our kids are only allowed 5 non sick days, so they will go to school the Monday before the trip and miss the following Monday. Here is the new rate:

September 29th - October 4th
PBH
Garden View room upgraded to Portofino Suite
$163 changing to $181 per night
Super Savings
LF Platinum

if so, u got a great rate imo vs the rate im paying last June for 2 nights

is it rack rate (might be supersaver?) or did u check out AAA rates jik they may be lower (they r qualifying)

enjoy HHN, wish i were going back this year!

I know we got an excellent rate. It was a supersaver that was 40% off the rack rate.

We usually go in November for Thanksgiving, but I have been dying to do HHN so I checked it out and we will be paying less than half of what we usually pay!!!

I am a huge Halloween/horror fan, I know we will enjoy HHN. I will most likely be starting a new tradition.

 

[keishashadow]

HHN is so much fun, way better than i had hoped for (and i had high hopes ), enjoy!

 

[Tizzy_Meliss]

Thanks Keisha, I can't wait for HHN, for now I guess I will just have to immerse myself in posts about HHN past and get all excited!!

Can't wait until they start to release details about this year.