Here it is - Announcement re More FP+ Beginning 4/28

[Mad Hattered]

Most of the haters said they would only be happy if the entire system was scrapped and the old one was reinstated without a care for the return window.

I'm pretty sure I'm in that club and your statement is so far off base that it's actually hilarious. We've lived with return windows for years and it never once brought out the debate like FP+ has.

Keep digging. I hear you can get to China if you try real hard.

 

[clsteve]

People will find a way to spin things to agree with their viewpoints. ALL I really care about is being able to ride more rides without waiting LOL. I don't care about the why.

Like the well-reasoned systematically collected data that lead them to believe that people would be happy with 3 FP+s in the first place?

But the funny thing is Everybody's wrong on this. It wasn't planned and it wasn't the feedback -----

It's the System: MM+ has taken over and they can't stop it. They can only hope to control it by doing everything it tells them to do.

Btw, I've known this for awhile because of deep insider knowledge I'm getting but I just haven't been able to share it until now.....

 

[Tomh]

I think it is important to keep a few things in mind here.

First off, the ride line management aspect of this system is a massive undertaking. While Disney does have tons of data to work from, you never know how a big change like this is going to pan out until you actually implement it. For that reason, I think they have been very wise in bringing this system up slowly, with significant limits at first so that they could gauge how it was working. I don't think this is going to be the last change to the system. I believe they will continue to watch how it is working, and make further changes down the road.

Secondly, ride line management is just one aspect of the My Disney Experience system. Ultimately, the ability of the system to personalize guests interactions with cast members, and interactive elements of rides / queue lines / etc. may well be the biggest plus of the system.

I still think it is early in the day to call the system money poorly spent. I think there is a lot more to this system that we haven't seen yet.

 

[wisblue]

If by both you mean their surveying AND letters/complaints directly to Disney, we agree.

I think it also involves not just direct customer comments, but also evaluating actual guest behavior.

 

[morethananyonex]

But the funny thing is Everybody's wrong on this. It wasn't planned and it wasn't the feedback -----

It's the System: MM+ has taken over and they can't stop it. They can only hope to control it by doing everything it tells them to do.

Btw, I've known this for awhile because of deep insider knowledge I'm getting but I just haven't been able to share it until now.....

By the way, super impressed at how many people suddenly have insider knowledge around here! Maybe in the future MM+ will force those people to share their knowledge instead of using it in the way they are now

 

[ilovemk76]

It hardly seems necessary for them to make certain you are in the parks to schedule the additional FP's when by the time you can do it you've either been in the parks to use the three you had or you've let them expire and you could now reschedule them (from anywhere) anyway. If they had any concern for unused FP they wouldn't have went to such lengths to go from a system that did require you in the parks to reserve FP one that doesn't.

I think it will eventually get to the APP. Just like the APers having to use the kiosks and now can use the APP. The kiosks are needed for those who do not have smart phones, whose smart phones don't work or many other reasons.

 

[mom2rtk]

People will find a way to spin things to agree with their viewpoints. ALL I really care about is being able to ride more rides without waiting LOL. I don't care about the why.

So you've figured out how to schedule your 4th FP without waiting in a kiosk line?

Exactly. Why in the world would you offer a FP for 9 AM? Maybe for 2 or 3 attractions like TSMM, Belle, Anna and Elsa and other meet and greets, but anything else it just seems to do more harm than good offering them before 11 or 10 on a EMH day. That way you won't have people booking FP they don't REALLY need just to get to the 4th one first. Using your first 3 at 11, 12, and 1 seems much more reasonable and you'd still be "first" to get your 4th pass.

For the same reason Maelstrom is a tier 1 FP..... you have to have something to offer when the good stuff is gone.

Most of the haters said they would only be happy if the entire system was scrapped and the old one was reinstated without a care for the return window.

I know lots of 1st or infrequent timers who thinks this is a great system.

I can't think of a single poster here who ever espoused that opinion.

But the funny thing is Everybody's wrong on this. It wasn't planned and it wasn't the feedback -----

It's the System: MM+ has taken over and they can't stop it. They can only hope to control it by doing everything it tells them to do.
Btw, I've known this for awhile because of deep insider knowledge I'm getting but I just haven't been able to share it until now.....

One of the CM posters here posted early on that Disney had put the locomotive in motion while the track was still being laid. For some reason, that's the image that comes to mind now.

 

[ElenaJane]

From the updates

**One additional FastPass+ can be made at a time. Once the additional FastPass+ selection has been used, or after the arrival time passes, another FastPass+ selection can be made at an in-park FastPass+ kiosk.**

So am I reading this correctly?? If I miss one of my first 3 FP's.. as long as it is after that time slot, I can still get another FP??

Interesting! "Arrival time" I take that to mean if my third FP+ is scheduled from 12-1pm, I can go ahead and book a 4th FP at 12:05pm, before even using the 3rd one. That's be great.

 

[ilovemk76]

I'm pretty sure I'm in that club and your statement is so far off base that it's actually hilarious. We've lived with return windows for years and it never once brought out the debate like FP+ has.

Keep digging. I hear you can get to China if you try real hard.

They only started to enforce the return window a short time before the start of FP+ rolling out. People started complaining about the enforcement then but the FP+ started shortly there after. They then changed their compaining to that change.

Bold - You are very wrong. Many on where would tell how they would hoard the FPs from all day and then go back to the resort, rest and return to use all of the expired window FPs.

 

[wisblue]

I think it is important to keep a few things in mind here.

First off, the ride line management aspect of this system is a massive undertaking. While Disney does have tons of data to work from, you never know how a big change like this is going to pan out until you actually implement it. For that reason, I think they have been very wise in bringing this system up slowly, with significant limits at first so that they could gauge how it was working. I don't think this is going to be the last change to the system. I believe they will continue to watch how it is working, and make further changes down the road.

Secondly, ride line management is just one aspect of the My Disney Experience system. Ultimately, the ability of the system to personalize guests interactions with cast members, and interactive elements of rides / queue lines / etc. may well be the biggest plus of the system.

I still think it is early in the day to call the system money poorly spent. I think there is a lot more to this system that we haven't seen yet.

Absolutely.

If you just look at the patent application Disney filed, it discusses the ability to develop customized schedules for guests based on their stated priorities for what attractions they want to experience and how they want to spend their time. FP+ is just part of that overall process. The idea would be to allow (but not require) guests to choose the things they most want to do and have Disney provide an itinerary that would allow them to do the things they want to do in an efficient manner while working around things like ADR's.

I see these schedules as being very similar to the customizable touring plans offered by some subscription sites now. Unlike those sites, Disney could provide both the schedule and the FP reservations included in it.

 

[morethananyonex]

They only started to enforce the return window a short time before the start of FP+ rolling out. People started complaining about the enforcement then but the FP+ started shortly there after. They then changed their compaining to that change.

Bold - You are very wrong. Many on where would tell how they would hoard the FPs from all day and then go back to the resort, rest and return to use all of the expired window FPs.

Were they really expired windows if Disney had no issues accepting them?

Sorry, just feeling nostalgic for the arguments about return times.

 

[mom2rtk]

Were they really expired windows if Disney had no issues accepting them?

Sorry, just feeling nostalgic for the arguments about return times.

Memories........ light the corners of my mind............

Misty water colored memories...........

 

[Mad Hattered]

They only started to enforce the return window a short time before the start of FP+ rolling out. People started complaining about the enforcement then but the FP+ started shortly there after. They then changed their compaining to that change.

Bold - You are very wrong. Many on where would tell how they would hoard the FPs from all day and then go back to the resort, rest and return to use all of the expired window FPs.

The enforced return time started March 7th,2012....that is YEARS!

Who is many? I hoarded them but stayed in the parks.

 

[ilovemk76]

The enforced return time started March 7th,2012....that is YEARS!

Who is many? I hoarded them but stayed in the parks.

FP+ started to roll out by August 2013, not sure the exact date. That is not years.

 

[Mom2JoeyandBen]

Interesting! "Arrival time" I take that to mean if my third FP+ is scheduled from 12-1pm, I can go ahead and book a 4th FP at 12:05pm, before even using the 3rd one. That's be great.

I just got off the phone for a CM at central reservations and they said you can only get that 4th fastpass AFTER you have used the 3rd, or after the window has expired on the 3rd.

 

[Angel Ariel]

They only started to enforce the return window a short time before the start of FP+ rolling out. People started complaining about the enforcement then but the FP+ started shortly there after. They then changed their compaining to that change.

Bold - You are very wrong. Many on where would tell how they would hoard the FPs from all day and then go back to the resort, rest and return to use all of the expired window FPs.

You are making the assumption that the same group of people complained about both. I may not like fp+, but I used fps during the return window even before the new rule.

 

[ilovemk76]

You are making the assumption that the same group of people complained about both. I may not like fp+, but I used fps during the return window even before the new rule.

I never said it was all but there is a definite overlap with the two groups.

 

[wisblue]

Interesting! "Arrival time" I take that to mean if my third FP+ is scheduled from 12-1pm, I can go ahead and book a 4th FP at 12:05pm, before even using the 3rd one. That's be great.

Literally, what you quoted refers to the return time for the additional FP, not the arrival time for one of the original 3.

 

[lugnut33]

I have a relative who works at the FP+ kiosks in the MK and come Monday they will be a very busy person.

 

[khertz]

FP+ started to roll out by August 2013, not sure the exact date. That is not years.

The FP+ roll out started, but legacy FP was still available and fell under the same rules. We went in October last year and stayed offsite, so legacy FP was the only system we had access to.