I am staying in a hotel in Spain at the end of August. I have an important couple of requests to make of them,most importantly to book one room as a late check out room (this was offered to pre-book with all the tour operators except the one I booked with).I have e-mailed twice and not received a reply,so I phoned them.Someone who spoke very good English said I should fax my letter as they're having problems with thier e-mail.This I've done twice and still heard nothing back.
I figured it might get a response if my letter was in Spanish
.When I did a search on the internet,there are either software you need to buy to do this or a company that will charge to translate the letter for me they are based in Miami!.I e-mailed the letter to them,thinking I might go up to $15 when I received the quote it was for........$273!!
Does anyone have any advice/information on this please?
Much appreciated
I figured it might get a response if my letter was in Spanish

Does anyone have any advice/information on this please?
Much appreciated
