HELP! Thinking of cancelling contract!!!

this completely sounds like a case of the DVC sales guide being misleading. i'm very disappointed to hear stories of DVC guides being this way. i heard through the grapevine of another family who recently bought into DVC. they have been bragging that they can use DVC to stay anywhere in the world, and they also bought 270 points because their guide suggested that number. i'm wondering if it's the same guy, and i'm worried that family was also misled.

DVC guides have a long history of being liars.

Buy VB, with this super incentive, the points are cheaper and the seven month window will get you whatever you want.

We expect VB to sell out this spring.

Since most reservations are made six months out, the seven month window is meaningless.

We expect VB to sell out this spring.

You can have as many kids as you want in your unit.

We expect VB to sell out this spring.

Buy HH, the dues are lower than BWV and the seven month window is meaningless.

We expect VB to sell out this spring.

I sought to make a text file of their filthy lies so I can cat and paste it....this is not a complete list, a somplete list would take up too much bandwidth.

DVC sales staff are filthy liars, there may be one or two out there, but this garbage is way too pervaisive.
 
Originally posted by klafollette
He said that we are misinformed about the cost of staying elsewhere. Am I wrong to assume that if staying at the Arizona Biltmore between May and September for a week (a total of 154 points) has a monetary value of $1540 (154 x $10 pp)? If so, I looked on the Biltmore's website and they are selling the same room at the same time for $1365.

Am I figuring the per point cost correctly? Is $10 what you guys figure that the points cost?

IMO, assigning cash value to points is a pretty dicey proposition. For example, even looking within the DVC program, the points required for a 2B at BCV range from 30 (weekday Adventure Season) to 106 (weekend Premier Season). Is it really fair to say the "value" of a stay in the same room varies from $300 to $1060?

The only cost you can tie directly to your points on an annual basis are your maintenance fees. For 2004 at SSR, your 154 points at $3.80 each means that the only cash you are paying out for that room is $585.20.

From there, every time you stay (be it a DVC resort or one of the other Collections), some portion of your perceived "savings" would have to offset your initial purchase amount until you reach a break-even point.

Another way to look at it would be as jaysue described. If you're paying $79 per point for 50 years worth of ownership, you would have a straight-line value of $1.58 per point, per year. Combine that with your dues and you get $5.38 as your point "value" for 2004.

Are there better deals for the property you mentioned than $828 (154 x $5.85) per night? Possibly. But I think you need to find that out for yourself before using it as your basis for cancelling the contract.

Largely because of the rental market and Magical Beginnings, the $10 figure is frequently used as a sort of "Mendoza Line" for valuing a point. Many people (and I cannot exclude myself) often decide that if they aren't getting at least $10 in perceived value for each point spent, that they are getting ripped off. That's probably an extreme reaction.

But, back to your situation. I think you would be very wise to QUICKLY research other timeshare alternatives and determine if DVC is the right way to go or not. If not, approach your guide with an attitude that you are prepared to completely walk away from the deal unless it is reworked to suit your needs.

In this case, I don't think it's fair to fault your Guide for selling you the points in the first place. IMO, that would be similar to blaming a Hummer salesman for not pointing out that a Ford Focus will still get you from Point A to Point B for a fraction of the cost. You do need to assume SOME blame for not fully researching alternatives before starting the purchase process.

But don't let the Guide muscle you around on changing your mind. That's why you have the 15-day grace period established by law. Calmly explain that you have decided that another timeshare alternative would better suit your non-Disney needs. Having facts and figures to back this up wouldn't hurt. But make it clear that the Guide needs to decide between selling you a smaller number of points under the original terms, or losing the sale altogether.
 
Originally posted by klafollette
UPDATE:
Am I figuring the per point cost correctly? Is $10 what you guys figure that the points cost?

Don't forget to add in the reservation fee. I'm not sure since I've not done it, but I think it's $90.

Just curious if you had the same guide as I did. Is the initial of his first name "R"?

I'd call and ask to speak to manager and tell them you feel you've been mis-led and ask if it's possible to have another guide and the same price per point on a smaller contract if that's what you have decided you prefer.
 
Sounds to me like your guide is trying to bully you!! Of course, you can still get the incentives...if THEY want the sale...then, YOU can have the incentives (do you get what I am saying here?). I am sure ANOTHER guide would be happy to give you the incentives on a new, smaller contract.

BTW, people have said wonderful things about a guide named Byron Holgeson (or, something like that). If you do want to re-write, you might ask for him!

It makes me SO mad...the law is the law...and you have the right to do whatever you want with that contract right now! It's just not very good customer service to say those things to you...DVC should be ashamed of themselves (or, at least ashamed of your guide!). I just cannot think (or choose not to) that is the way Disney would choose to treat you (okay...maybe my newness is really showing here!!) I just think that if this guy's manager knew what he was saying...well, maybe he would fear for his job enough that he would never say it to anyone else!!

This should not be the way you start your foray into the world of DVC. It just makes me very sad!!!

Good luck, and please keep posting!!

Beca
 

Susie Farnsworth is also a really great guide that could probably help you in your situation. She was so honest and up front with us about "DVC not being for everyone" and was very good at explaining the value of DVC without the hard sell. She, herself, owns points; she seems as interested as everyone on these boards about making sure people are satisfied with their purchase.
 
Your guide sounds like a real idiot. Don't buy from him. It didn't sound like DVC was for you anyway. Good luck. Go resale before buying from this jerk.
 
We have been DVC members for three years, and have gotten great enjoyment from staying at DVC resorts, other Disney Collection resorts (Disneyland Paris, Disneyland California, DCL), and Concierge Collection resorts (The Broadmoor, Kapalua Bay and Keystone). Other timeshares would not work for us because of the seven-day stay requirments. We love the flexibility of DVC, and are looking forward to staying at many other resort options.
 
While DVC might not be for you, that is a decision you will have to make based on your personal choices of vacation destinations and lodging and your financial situation, Please do not let some convince you "all" DVC guides are dishonest.

That would be like saying "everyone" on this forum does not know what they are talking about. :)

If you are undecided get a new guide and go from there.
 
Originally posted by klafollette
UPDATE:

We called to tell our guide that we wanted to cancel our contract, and he is giving us greif now.

I kind of stopped reading your post after your first line.

Call back and ask for a manager. Insist on one if you have to. If the guy's being pushy or rude, there's no way you have to put up with that. Ask for another guide or work directly with the manager.

Having said that, they do have the right to set the rules on what incentives they offer. I can't believe they wouldn't allow you to lower the number of points you want to buy and still give you the incentive though.

And last but not least, there's always the re-sale market if you're feeling pressured to buy right now. Unless you have your heart set on SSR, you can find a resale cheaper than the current SSR price even with incentives. Of course, you'd only have 38 years of use, but is the extra 12 years a big deal for you?

Good luck in your decision. The only real advice I can offer is to not be rushed or pressured into any decision. DVC isn't going anywhere.
 
I know you have received a lot of great feedback.

As most members have stated, "buy where you plan to stay" and "DVC is best used at DVC resorts" is true.

DVC is a wonderful program if it fits the way you vacation.

I believe you must fit a certain profile before it makes sense. Here is what I believe the profile is:

1) Plan your vacations at least 7 months in advance
2) Want to vacation on a regular basis at DVC resorts
3) Would be staying in a deluxe resort if didn't purchase DVC
4) Like the flexibilty of using DVC for other vacations (understanding the disadvantages)

My question for you would be, do you normal schedule your WDW vacations well in advance or do you wait for good deals since you live so close?

Living in FL gives you discounts that most of us can't get. This would (or could) reduce the value of DVC. If you can get a room at AKL for 1/2 of the rack rate, DVC isn't going to work long term.

Also, if you are waiting for good deals you might not want to schedule your vacation that far in advance.

With the questions you are asking, I think you have major doubts. If you are having major doubts, I would stop the process and cancel the contract. The only things you would lose would be the MB. If you later decide you want to move forward, look into the resell market where you will be paying less anyway.
 
I just saw your update.

I don't think the guide is being nice.

Call a manager, tell them you want to cancel and have them refund your deposit.

I don't know why this guide feels the need to be a jerk-they don't have to. How does he know you're not going to change your mind a few months from now.

You can still get the incentive if you were to just buy 150. I don't know why he told you you couldn't.

Let us know what happens and good luck.

Don't feel bad, only you can know what is best for your family.

:D
 
Thank you to all...for your advice and guidance. I called today and spoke with a different guide...(happened to be the one I met on the Disney Cruise last year). I went ahead and changed my points down to 160 instead of 270.

My husband and I feel that since we plan on visiting Disney at least once a year that this will pay for our visits each year, but will allow us to have enough money in our "Vacation Funds" to pay cash for anywhere else we want to vacation (Non-DVC).

Thanks again to everyone!!! Now the only thing I am deliberting on is where to take our first home away from home trip!!!

:p
 
Congrats....I'm glad it all worked out for you!!!

Beca
 
klafollette,

You'll have us all cracking up if your next thread indicates you're doing an add-on of 110 points!

In all seriousness, glad you found a way to make DVC work for you.

*****WELCOME HOME*****
 
Im sooooooooo sorry you are in this predicament...

I own 3 weeks of RCI timeshares ( for many years) specifically for my worldly travels. They are "deeded" which made them appealing and RCI has been wonderful.

I bought a DVC ...."specifically" for Disney travel. I have been visiting WDW since its opening in 71 (every year), mostly @ the Poly and recently retired and do find the $$$ for a "hotel room" very much over the top.
IMHO...its only a matter of time until the nightly points will be raised!!

Get out..buy a regular timeshare!!!!;)

There are plenty of opportunities if, as I beleive you said, you are living in Fla.

Good Luck!!:wave2:
 



New Posts

















DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top