Help on wrong delivery of furniture

jemmouse

DIS Veteran
Joined
Jan 10, 2010
Messages
678
Not Disney related but I am soooo FRUSTRATED. Back in December I ordered furniture they promised me it would be in before Christmas, well it came in alright with a massive cut in the entire tabletop and 4 chairs that were the wrong color and there were supposed to be 6. This was no cheap set, I ordered a CANNADEL. Well just today the new replacement one came and guess what it is scratched and the chairs are dinged up. To make matters worse they are accusing me of taking 2 of the original chairs. I told them that I only received 4 of them and after about 4 phone calls of harrassing me, they stopped. Now they say they have to inventory their warehouse and they will get back to me. They said I signed the delivery form stating I had the chairs, and in my naive nature I did sign it, but you need to remember I had my old set in the kitchen with the new table 3 guys overlooking everything and 4 new chairs, plus I just couldn't beleive how bad they screwed it up. I explained countless times today I never had the 2 additional chairs but now it is my word against theirs. I asked them how they plan to fix my predictment I have been making payments on furniture that is wrong and now I won't get my new set until after Easter. I am nervous about this because what are they gonna make me pay for chairs I don't have? ANy suggestions or help to this matter would be appreciated, I am stressed out I don't want to pay an additional 600.00 for chairs I don't have and who knows they could be right now sitting in the delivery mans kitchen.:confused:
 












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top