Help logging on to VMK...

[Kim89]

Okay...I've tried to e-mail Disney about this twice, but I have yet to recieve an e-mail back. 2 weeks ago, I saw VMK, and I decided I wanted to play. Well, I registered and did everything I was supposed to do. But, every time I try to log-in, it takes me to a blank, white screen. As I said before, after trying to log-in several times, I e-mailed Disney about a week ago about it. I waited up to 2 days for a reply, but still didn't hear anything from anyone. When I tried to e-mail them again, the same thing happened. I also read the help page to make sure I had all the system requirements and my firewall set right, but nothing seems to help. If this has happened to anyone else, or if someone knows how to fix this problem, please help me!

 

[Haluci]

Are you sure you have the latest version of Shockwave installed? VMK is very picky about the version you have...

 

[surferrat]

Are you sure you have the latest version of Shockwave installed? VMK is very picky about the version you have...

I agree on this...I actually download the version prior to each time logging on...

 

[The Wolf]

Just a quick link to save going to the home page or navigating through macromedia site.


Lastest Shockwave

 

[Kim89]

Thanks you guys...I'll try that and see if it works.

 

[Kim89]

Ugh!! It still didn't work, even though I made sure I had the latest version of Shockwave. Please, if you have any more ideas on what I can do, let me know...Thanks again.