I know, but I was trying to avoid a long wait online. This morning I modified our ressie and got a CM who kept getting our info wrong and checking wrong dates for me.

When she asked me if I wanted to do DME also, I had already been online so long with her, and she kept getting everything wrong, I just told her I'd do it online. I probably have spent 3 times longer trying to find the link online than I would have if I had stayed on the phone with her.