Help! Ebay Pro Advice Needed Asap!!!!!!

[horsegirl]

I meant to post this hear, but put it on resorts first, so anyway here is my dilemma!!!! ok, so I replied to an ebay thread tonight singing the praises of ebay, saying I have never had a prob, and that maybe by the time my first selling attempts end sunday I might be eating crow. Well I didn;t have to wait that long! I just got an email on a $395 bid for a saddle that now they want to buy a different one and can I let them out of their bid on mine! I am inclined to have the auction run its course as the saddle has had nearly 200 hits and has 8 people watching. I was thinking of letting her out of the auction if hers is the high bid and with the understanding that she pay my fees for relisting.....ALso that I would give neg if she did not reimburse my expenses. I am trying from refraining with any lectures to her as she is brand new and has 0 feedback. She has put me in a really crumby position. My question is can you authorize a bid to be taken off? What the h--- should I do? Thanks all you wise and ethical ones!!!!!! I haven't replied back as I am trying to figure out how best to respond. I guess this is why cowgirls get the blues!
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[wendyl]

Well--you CAN cancel bids from any of your bidders---it sounds like that is what she is asking. However I would encourage her to cancel her own bid. That way, the bid retraction will go on her "record" and all future sellers will be able to see that she has retracted a bid before. If she wont do it---you may want to do it. I would suggest cancelling the bid rather than letting it run its course---that way you will be more sure to sell to a bidder who will actually pay rather than fool with this person. Then, you wont have to fool with the hassle of filing a non-paying bidder, and wait to relist, etc...

 

[horsegirl]

Gee wiz Wendyl you are a wiz! That is just what I will do. Sounds like a perfect solution. I am so glad I found this board. It has helped me so much already! Thanks for your time, I knew one of you brillian folks would have an answer for me. Off to solve life's little problem 9, 962,899!!!!

 

[maggiew]

You may also want to think about putting her on your blocked bidder list - just so you won't have to deal with her in the future.

Maggie

 

[horsegirl]

Thanks again for the advice. I jsut went in and looked on bidding rules, and actually the bidder can only retract nder 3 special circumstances, none of which include deciding you don't want it! So it puts it back on me.

 

[jessica52877]

I only wish all you disers were only ebay buyers. I had posted earlier about bad experiences, etc and as I sit down tonight, two more in my inbox. URG! I know that things happen to emails etc, but geez, do people have to be so rude and threatening, threatening to leave me negative, pretty much over that. I have so many feedback and feel it is a joke, most of my negatives are where I left them for a person first, usually when I was the buyer and didn't receive my product! I definately deserved a few and never gotten! But anyways, I just needed to vent!

Definately take the bidder off your listing asap as it will erase all her bids and could make it go down dramatically! i have had that happen a couple of times. Best thing to do though with all your hits and interest in the item! Good luck! Hope you do well with everything!

Jessica

 

[disneymom3]

Even if she doesn't "qualify" for cancelling her own bid, I would tell her it is her responsibility anyway. Like Wendy said, then it shows up on her record that she retracted.

 

[robinb]

Either way, you will want to have her bid cancelled. With a big fat 0 feedback it would be no skin off her nose to not pay you and get the negative. She'll just create a new user. I was recently burned with my first NPB. She didn't pay and didn't answer emails. I even called her and she didn't answer her phone and didn't return my message. I took a $55 loss since the item she bid on were tickets to a baseball game and there was no time to re-list or even offer to the next highest bidder. I now "pre-approve" all bidders with low FB or I will cancel their bid myself. I guess that makes me a hard-***, but once bitten twice shy. I just want to make sure that the bidder is serious.

Cancel the bid yourself. There is no reason to punish by insisting on a bid retraction. Any blemish on her "permanent record" will be erased with a new identity.