lorilori...Did you book CP through alpharooms also? It really doesn't sound like I'll have a preference for CP vs CPGV...but my DD (12) and little sis might if there is one pool that is better then the other? We will be checking in 6/7th for 9 days. Hopefully we can beat SOME of the heat...not very likely though.
That's great to hear that they are so accomodating at check in. I have heard great reviews about this place but not such great reports on the friendliness of the staff...hopefully that won't be our experience. I will say I've had GREAT service from Kito in reservations. He just called me back again to make sure everything was ok since he hadn't gotten my fax yet. I explained to him the response I got from alpharooms and he did admit he hasn't dealt with them in the past but would be happy to help us out any way he can. I'm still not feeling totally at ease but I doubt I will until I get there and actually check in.

Just the way I am.