We did it once, never again. Transfered from AKL to Poly. We had a total of 4 bags, went to bell services at 8:30 in the morning, we carried our bags ourselves and said we were going over to Poly and they said no problem. Checking into Poly but room was not ready or no one had left yet. Inquired about luggage and was told it would be here by 3pm. Well, we weren't going to a park that day and wanted to swim but all our stuff was in the luggage. With no suits, luggage or room we spent the day sitting by the pool until 2{3-pm when room was ready, boring, and our luggage didn't arrive, after numerous calls all day at 3:45. If we knew ahead that the transfer would take that long, we would have taken our luggage on the disney bus with us. Sort of a lost day for us, even if we had gone to a park to play, got sweaty and hot and came back to the resort to cool off and swim at 1pm, we still wouldn't have had any luggage to change into. Best thing, taxi, take it your self or pin them down on when will the transfer will take place. We were told later that the AKL makes one trip in a box truck at 3 and thats it. Beware of an easy transfer, ask, and avoid problems!