Agree.
- I have stayed in Pirate rooms and they are far from an upgrade. The beds are full beds and sit very high with hard strange mattresses. Haven't been renovated in years. Not sure what they offer for WC users and transferring. I wouldn't stay in them again unless they were offered at more a value rate.
- Pirate rooms are very far from the main hub, far enough that we decided on the second time in that area to not even use the main hub at all. We drove elsewhere to eat and drove to parks.
- NO ELEVATORS in entire resort so you have to be diligent that your folks must have first floor. AND connecting or adjoined, just a request, so given that they can only have first floor, and first floors are a popular request - at CBR there is a greater chance of you being separated. Add that you are booked in Pirates, not the rest of the resort, so the number of rooms there is limited.
I would personally do what
@maxiesmom suggests and tell your TA to stay on it to get you moved to CSR. It has elevators, it's smaller than CBR, drink refill and counter food at the main pool, queen beds and multiple dining options for your
DDP. Probably better odds of connecting rooms due to no first floor restrictions and options throughout the resort. If it were me I would also be trying to book my own reservation in case your TA does not.
PS - CSR is STUNNING at the holidays!