Help, can't complete purchase of AP's...

[alibeau]

I bought our Disney AP's last time online with no problems...

I have just tried to do the same today and got an error message:

The following requested products are not available online given the billing information you have provided: Annual Pass (Ages 10 and Over) , and Annual Pass (Ages 3-9). You will have to return to the shopping cart page to remove these from your cart in order to proceed with purchasing the remaining products.

Where am I going wrong or can you no longer buy an AP from the UK?

Helpppppp......

Thanks in advance,

Ali

 

[Elise79]

There have been reports of problems buying APs online - either call or wait till you are there and just buy them from GS (you will have to exchange a voucher anyway)

 

[Chilly]

I always thought you couldn't buy them from the UK.

 

[Mrs Doubtfire]

I had the same problem earlier this year - I telephoned to buy it in the end

 

[alibeau]

Seems odd that you can no longer buy them online A step backwards as surely having the customers information in advance must speed things up when collecting them

Anyway will probably leave it til we get there to buy them then...... I presume you can buy them at any of the usual tickets 'offices' at the parks?? Photo ID required I presume, will our photo card driving licences be ok?

Thanks for the replies

Ali

 

[Elise79]

Seems odd that you can no longer buy them online A step backwards as surely having the customers information in advance must speed things up when collecting them

Anyway will probably leave it til we get there to buy them then...... I presume you can buy them at any of the usual tickets 'offices' at the parks?? Photo ID required I presume, will our photo card driving licences be ok?

Thanks for the replies

Ali

Any ticket window will be able to do it. UK photo driving licence is fine for the ID

If you fancy saving a few $$ have a look at this post:

18-C Saving money on Upgrades to Annual Passes

It is possible to save a fair amount of money when buying Annual Passes if you have purchased your tickets in advance from an authorized ticket reseller. Generally these tickets are sold at a discount from the Current Gate Price (CGP) of the ticket.

(Please note carefully that the pricing chart in 18-A above does not include the 6.5% sales tax added to all tickets. Some resellers include the tax in their posted price; others add the tax at checkout.)

Step one - Look at the price for the ticket you want to end up with.
Step two - Look for the ticket from the reseller with the best discount from Gate.
Step three - Look at the chart and determine which ticket comes closest to the price of the ticket from Step One, but is not higher that that ticket.
Step four - Buy the ticket from the reseller which has the greatest discount from CGP but does not have a CGP value greater than the ticket you are ending up with.

When you get to the Parks, use the ticket you have purchased to enter any Park. This will change the value of the ticket to the CGP, no matter what was paid for it.
Then take the ticket to either a Guest Relations Office or any ticket window (this includes the water parks, TTC or DTD) and do the upgrade.

After being quoted a price, and before making payment, be sure that the cost for the upgrade is within a few cents of what you were expecting to pay (which allows for rounding). If it is not in close agreement, as the CM to recheck their calculations and, if necessary ask "Has the price been bridged?" Sometimes a CM may forget to take the intermediate step to bring the used ticket price up to CGP.

I have done this before with tickets from Undercover Tourist and saved about $25 a ticket. The savings are not worth the hassle to everyone but thought I would mention it

 

[alibeau]

Wow, thanks for the info, will read it all properly later

Ali

 

[wildelady]

I had to call to order mine, will pick up from DTD on the first night, so saving on parking and time the next day