Help booking experiences

[Little-Laura-B]

Anyone else had trouble trying to book experiences/tours recently.
We want to do the droid building, behind the seeds and wild africa trek. I have clicked on the book experience button on the app, which then redirects me to the disney uk website, but when I try different dates there are no more buttons to click on to book, it just lists times and dates and says a valid admission to let and reservation are required (born of which I have). Am I missing something. We are still 50 days out

 

[JackosinDIS]

Same issues here. We had to use the chat function in MDE in order to book the light sabre experience a few weeks ago. The CM booked the reservation for us pretty easily though and took payment details online.

 

[zavandor]

I am not sure if this would work, but have you tried to use a VPN to connect to the site as if you were in the USA? It's a wild guess, but the fact it's redirecting you to the UK website is "fishy". Maybe not everything is implemented in the UK website. I had problem with Genie+ during my last stay and I later discovered it was a problem with geofencing.

 

[Little-Laura-B]

I am not sure if this would work, but have you tried to use a VPN to connect to the site as if you were in the USA? It's a wild guess, but the fact it's redirecting you to the UK website is "fishy". Maybe not everything is implemented in the UK website. I had problem with Genie+ during my last stay and I later discovered it was a problem with geofencing.

Thank you. It worked. Took a bit of working out as I'm not very tech savvy, but managed to book what we wanted