Oh duh I didn't realize you were asking Brook! Sorry!
That's o.k. I was asking you both. You hear so many stories...some get great service and others do not. I was just wondering if Brook asked and was told to call herself and then if you asked and they went ahead and did it. I figured it was a difference in a staff member or something. (now if Channing asked...that would be a total different story

So far- I have had good luck. I address all my emails to Calvin. He always replies. I am letting them make my ressies for Christmas because I hope they do get first dibs on times etc. We shall see. I will probably check in with them on my 180 ADR day.