Originally posted by allshookup
My DH had to send his Grouper back at the Brown Derby. We had both ordered it and mine was fine, but his had definately gone bad. I took a bite and had to spit it out because it tasted so gross. When we called the waiter over to send it back do you think he apologized? Nope he actually had the nerve to say "well they came from the same batch"! Anyway, he grudgingly brought out another plate of the grouper but unfortunately that one was also bad. At this point we asked to see the manager because we did not want to deal with the waiter's uncaring attitude. When we explained that we had received two plates of bad fish the manger said "I am sorry the fish is not to your liking, perhaps you would prefer the steak or chicken?" I kept insisting that it had nothing to do with his LIKING because my grouper was fine but I tried both of his dishes and they were BAD. The manager kept answering in that condescending tone that it was "unfortunate" it was not to our satisfaction, taste, etc. but he insisted DH try something else at no charge of course. DH finally settled on roasted chicken because he had steak the night before, but it is not what he was hoping for. I don't think we will be heading back there anytime soon, not because of the fish but because we both felt we were treated as if we were the ones that had done something wrong. Too bad because it used to be a favorite!
We're from Shrewsbury
When did you guys have your bad experience at the BD? The hair thing happened just last week. I'm wondering if maybe they had a recent change in management or something?
