Have you ever said anything to a guest who was behaving rudely?

[pineapplepalms]

Generally no, because a lot of times I don’t think people who behave that way would really care. Once at the Mickey and Friends elevator at the end of the night, a woman ran into the elevator before the doors closed with her stroller and slammed her stroller really hard into ours. We both had kids in our strollers and she was not sorry at all, but instead looked right at me with an expression like she was daring me to say something. My kid was okay, but startled since the stroller was slammed into so hard. I didn’t say anything because I have no idea what someone would do in retaliation if they didn’t even care about slamming their own kid into someone else just to get on an elevator. If my kid was injured though, that would have been a different story.

Recently at the end of the night in Fantasyland, there was a woman screaming and arguing over Facetime with her boyfriend. There were still a lot of kids around and everyone just avoided her and nobody said anything, including the CMs nearby. She was in line behind us and her boyfriend joined her, and they spent the entire time arguing (mainly she was shrieking a lot and yelling at him, he sounded like he was trying to get her to be quieter, which only made her louder). We just exchanged looks with other families in line but nobody said anything to them. Luckily it was a short line.

 

[Karin1984]

Not more or less than in the rest of my life. I travel often by public transport, loads of rude or annoying people.

It depends on my mood, the situation, how long will i be in this situation. Is there a chance they are going to kill me?

It is possible I will tell someone at Disney off, but not necessarily.

 

[soniam]

I once told 2 families that were having a physical altercation in front of us in the Test Track queue to either stop before some innocent bystander gets hurt or to take it outside of the attraction. They didn’t even want to stop when the CM tried to handle it. Luckily, everyone in the crowd started getting angry with them, and they calmed down immediately.

 

[DodgerGirlMissy]

I said something to a group of teens this past May at Disneyland. There were a lot of school groups at the park (end of the school year activities), so there were a lot of unsupervised teens.
My friends and I were waiting in line for Space Mountain, and we were still in the outside area, before you enter the main building. It was a hot day, and we had already been waiting in line for about 30 minutes.
A large group of teens (at least 20) came up to the queue area, and tried to join their friends in line.
I asked the group if they were cutting in line (loud enough for the people around me to hear), and they said they were joining their friends in line. Then they said "there's only 30 of us". I replied loudly, "so only 30 of you are cutting in line?". The people around me heard this and joined in on telling the teens they couldn't cut in front of us.
Some of the teens got embarrassed and left the line. Then about 2 minutes later, there was an announcement stating that Space Mountain was experiencing technical difficulties, so we all had to leave the queue.
None of us got to ride Space Mountain that night

 

[Aladora]

Quite a few years ago, back in the days when the DAS was the GAC and it was actually a piece of cardboard, we were waiting in the disability queue for entry at TSMM. There were probably 3 or 4 other families there as well when a man came pushing his way into the area demanding to be let in. When people were not letting him through, he started waving a Guest Assistance Card around and yelling "You HAVE to let us on, we have a SPECIAL card!"

I pulled out our son's card out of my bag, waved it in his face and said "We ALL have your special card and the line for entry is just back where you came from."

Not my most brilliant clapback but it did get him to back off.

 

[deedubb]

Fortunately, I have never witnessed anything extreme enough that has made me want to comment. There are a lot of crazy people out there and I would be concerned that it would escalate to the point where I was banned from Disney property, even if I was in the right. That would be devastating, although I would be a lot richer!

 

[YodaRulz]

I said something to a group of teens this past May at Disneyland. There were a lot of school groups at the park (end of the school year activities), so there were a lot of unsupervised teens.
My friends and I were waiting in line for Space Mountain, and we were still in the outside area, before you enter the main building. It was a hot day, and we had already been waiting in line for about 30 minutes.
A large group of teens (at least 20) came up to the queue area, and tried to join their friends in line.
I asked the group if they were cutting in line (loud enough for the people around me to hear), and they said they were joining their friends in line. Then they said "there's only 30 of us". I replied loudly, "so only 30 of you are cutting in line?". The people around me heard this and joined in on telling the teens they couldn't cut in front of us.
Some of the teens got embarrassed and left the line. Then about 2 minutes later, there was an announcement stating that Space Mountain was experiencing technical difficulties, so we all had to leave the queue.
None of us got to ride Space Mountain that night

Wonder if this was part of the same group I ran into on Space in May About 10 or so younger kids/teens were in line (no adults) making a lot of noise and horsing around to the point they were bumping into people. No one would say anything, and with the music playing it was loud so I sort of had to yell and said "hey stop that now" and glared at them. Every single one of them went quiet and started looking around like it wasn't them. The 2 families in front of the kids starting clapping at me for yelling at them. They didn't make a peep after that.It was so satisfying.

 

[Rogue1677x]

I probably terrified the kid who I'd guess was about 8 who kept trying to stick her hand under the boat on Pirates of the Caribbean when I leaned forward and asked quietly if she'd ever seen an amputated hand. When she responded no, I told her if she kept doing what she was doing, she would soon enough.

 

[DizMe]

I generally express my disdain in a more passive-aggressive way, like rolling my eyes and sighing or muttering to the person I'm with. In the past, you could just say something like, "could you please not do that right here?" without fear of reprisal, but these days, you might run up against someone who threatens to kill you. My dd is a CM and back when she was a character handler, a guest threatened her and told her she should die because the character had to rotate out and my dd told them there would be a short break and then the character would be back. The daughter hadn't gotten to see the character yet (it was either Mickey or Minnie; I can't remember which). The wife (?) threatened my DD as well and the daughter kept ramming a stroller into the Mickey/Minne house. They were all escorted out and I think banned as well, but people can be kind of scary these days. Imagine adults screaming death threats at a 19-year-old host for pausing the line for a character break! I'm not saying that kind of thing is common, just a lot more common than it used to be.

 

[samster]

Late 2 summers ago I was with my brother and his 15 year old daughter near the exit of Small World in Disneyland where it turns dark. 2 very big guys said very inappropriate things to my niece. We let it go. They continued,we let it go. They cornered us near the theatre.my brother asked them to move they took a swing and my brother became Swayze in Road House. He boxed in the marines and these 2 didn't stand a chance. Not proud but that's the story

 

[DizMe]

Late 2 summers ago I was with my brother and his 15 year old daughter near the exit of Small World in Disneyland where it turns dark. 2 very big guys said very inappropriate things to my niece. We let it go. They continued,we let it go. They cornered us near the theatre.my brother asked them to move they took a swing and my brother became Swayze in Road House. He boxed in the marines and these 2 didn't stand a chance. Not proud but that's the story

How terrifying!! I hope they were reported for that behavior so they could be barred from coming back! Thank goodness your brother was there. You never think of DL as a place something like that would happen... Yikes.

 

[BStieers]

Yes, I have, and I have also helped when folks are lost, stressed, kids are having melt downs. Life is a balance.

 

[EsseG]

On my last solo trip, a young boy kept bumping into me in line and stern looks to him and his dad did nothing. Finally I smiled and said, "Why don't you both move in front of me. I think you're in a bigger hurry than I am." The dad looked stricken, apologized, and held his son 5 feet away from me throughout the rest of the wait. Anytime the kid moved closer, I could hear the dad say, "No, you don't bump that lady."

I don't know what it was in my voice or look that convinced the dad of my superpowers. Maybe it was my smile, heh, heh, heh.

It's not a zero sum game. I'd rather have the jerks in front of me moving away than bumping me from behind.

When cussed at, my response is "How sad for you." It reminds me I'm an adult and, happily, not the boss of them.

One time I did intervene was when the dad of a family was shouting racial epithets at a mom and her kids. Several of us, strangers to that point, moved the mom/kids up the line until they were out of earshot. Never been prouder to be a human.

 

[samster]

How terrifying!! I hope they were reported for that behavior so they could be barred from coming back! Thank goodness your brother was there. You never think of DL as a place something like that would happen... Yikes.

We wanted to report them but they disappeared into the crowd.

 

[RoseColored97]

Ok, here's my two from this week that prompted the question, now that I know I'm not alone:

We were in the Indy LL, the part where you're basically just walking through without stopping. I hear two boys behind me complaining that "the old people in front are too slow," and I can tell that he is very close behind me. (I'm clearly over 50 but I was with my 20 year-old daughter.) Few seconds later he kicks the back of my shoe with his foot from being so close behind me. I ignored it. Maybe 20 seconds later, he does it again, so I came to a dead stop, turned around and gave them the death glare, at which time I see they're two boys, maybe 10 or 11. They give me a very sheepish look and I assume I'm done with them and continue on. Didn't see a parent with them. Then maybe another 20 seconds later, one of them steps on the back of my shoe hard enough that it almost comes off and nearly trips me. So I turned around again and said, "You need to stop that. Now. Back off." Then they start saying they didn't do anything, and they evidently were with parents, who have now caught up (guess they were also old people who were too slow). Of course, they told the dad they weren't doing anything, but the dad apologized. Ordinarily I would have complained directly to the parent rather than talking to someone else's kid, which can get you in trouble, but in this case it worked out ok.

Ugh, I'm not even old and that section where you just keep walking without stopping gives me anxiety lol

It's like being on the interstate and that one car just has to be right on your bumper. Take in the sights, people! You'll get there eventually.

The second time was on Pirates. There was a woman with her adult daughter and an adult male who was either her son or the daughter's SO. They were in the row behind us and were talking LOUDLY throughout the first part of the ride. At first, it was just one of them telling the others what was coming next (drops), so I thought maybe they'd stop after that, but no, they keep on talking loudly about something stupid, like something that happened at work the day before. Like outside voices I'm the center of the universe loud or I've had a few drinks loud. Eventually I turned around and said, "Excuse me, but would you mind talking a little more quietly. This is my daughter's first time on this ride and we can't hear what's going on because all we can hear is your conversation." A decent human being would say, "Oh, I'm sorry, I didn't realize," but no, these clowns are like "Oh my god, did that just happen!" They can't believe I'd ask something like that and start laughing, singing, and talking even louder. Which I knew was a possibility but for some unknown reason I though they might be actual grownups about it. So I told my daughter we'd just ask to ride again when we got off, which we did.

CMs must be pretty used to that kind of thing because they clearly had a system in place for it and put us back on pretty quickly.

I feel like we encountered the same people during Oogie Boogie Bash while waiting for the parade. It was 3-4 women with 2 kids. They were talking SO loud. It was like they were having conversations, but acted like they were at a concert and couldn't hear each other. My voice is pretty quiet, actually my family is generally pretty quiet, so it is always jarring when people talk with booming voices.

Honestly, I don't know what else I could have done to get her attention. A lot of people don't like being touched - and I intentionally avoid making physical contact with people (especially women) unless I'm 100% confident it won't be an issue. (I think you'll understand if I say that this situation absolutely did not qualify - I wouldn't have felt comfortable tapping her on the shoulder.)

I'm not going to argue too loudly, but I might try to argue this should be an allowable exception (even if it currently isn't). It wasn't loud or anything - nothing on the level of a scolding.

However, to be fair, if it had been me with the ears, I know I would looked at the whole situation differently, which doesn't really help.

For example, if I'm on the Interstate and somebody throws me the finger, I get upset. But if I subsequently realize that I did something to deserve it (ie, cut them off), I'll accept it as a proper reaction. If the roles were reversed - if I had the Zero ears and someone snapped at me to get my attention - I'd be mortified that I was blinding people - that's all I'd be thinking about. I don't know that I would even remember the snap.

I had this happen to me. I had my Star Wars ears on that light up and we were seated and waiting for Star Tours. I forgot that I had them on. The woman behind me actually tapped a couple times in a row on the back of my head and loudly said, "Can youuuuu take those offfffff????". Not sure if I prefer snapping or that lol

 

[Oldie13]

Twice at WDW.
Once there was a couple in front of me at Impressions d’France talking non-stop. I quietly/politely went “shhh” a few times. That didn’t stop them so then I made a loud, aggravated shhh and that shut them up.

The other time my mom and I were in line for the safari at Animal Kingdom. My mom uses an ECV. There was a family behind us and the kids kept climbing on the back edge of my mom’s ECV when she would move to like ride on it. I kept making eye contact with the mom (my age) and grandma (around my mom’s age) but they didn’t do anything. Finally the mom says to me, “if YOU want them to stop doing it, YOU need to say something to them” Which tweaked my witch-o-meter and I said “no, those things didn’t fall out of me”. They all got out of the line then. Oh well.

 

[ClaudiaKincaid]

Yes -- one time, in our first post-covid visit, we had rope-dropped RSR and fast-walked our way to the actual line. On the way through Cars Land, we were passed by a teen boy full-out running, no pretense at race-walking or even a light jog -- the kid ran like a medal was on the line. So like -- ok, whatever kid, we're all eager to get there; I don't like it but it's not my place to lecture you. He was several places in front of us, of course, as we wound through the queue. And then his whole family -- 8 or 9 people -- catch up, having edged past the hundreds of people in the line that had built up by that time, and as they went to join him at one of the switchbacks, I saw what was happening; I couldn't help it, I was annoyed -- I said kinda loud, "Oh, H*LL no." I wasn't going to do anything -- again, not my place -- just kinda shot my mouth off in the moment. And the mom gasped and put her hand to her chest and went all wide-eyed and said "[Kid], never mind -- we'll just all stand back here and LET THEM go ahead of us even though you were here FIRST! They're CUSSIN and EVERYTHING!!!!" A CM was nearby and kinda looked like "Oh crap, here we go," but we just ignored them and stayed where we were in the line and they fell in a dozen or so people behind us. LET us go ahead, lol ... ok, lady.

 

[Tinkaboo]

The weirdest thing happened at the grocery store the other day. I was waiting to get a cart and there was a family (mom, dad, 3 kids) getting an cart ahead of me, blocking the whole area whilst arranging themselves and kid into the cart. I was waiting off to the side and the husband looks at me and says “why don’t you take one of those?” Motioning to the older smaller carts. I just said, well,I prefer one of these. They continue taking their time, as opposed to just getting a cart, moving out of the area and then organizing their stuff. He turns around as they are leaving and says, “what a weirdo”. Well, he’s right on so many fronts but I’ve just never had a total stranger say it to my face in public before. As a famous man once sang…people are strange….

Plus…who would say such a thing to an old lady????. He’s lucky I didn’t smack him with my cane (or umbrella like Ruth Buzzi used to do on Laugh-In). Just kidding…I don’t have a cane (yet).

 

[DizMe]

The weirdest thing happened at the grocery store the other day. I was waiting to get a cart and there was a family (mom, dad, 3 kids) getting an cart ahead of me, blocking the whole area whilst arranging themselves and kid into the cart. I was waiting off to the side and the husband looks at me and says “why don’t you take one of those?” Motioning to the older smaller carts. I just said, well,I prefer one of these. They continue taking their time, as opposed to just getting a cart, moving out of the area and then organizing their stuff. He turns around as they are leaving and says, “what a weirdo”. Well, he’s right on so many fronts but I’ve just never had a total stranger say it to my face in public before. As a famous man once sang…people are strange….

Plus…who would say such a thing to an old lady????. He’s lucky I didn’t smack him with my cane (or umbrella like Ruth Buzzi used to do on Laugh-In). Just kidding…I don’t have a cane (yet).

People can be so unclear these days on the concept of courtesy. It's also very annoying that the guy went on the offensive to try and make you feel like you did something off.

...but your post also made me laugh! I probably would have said something passive aggressive like, "You should see me when I'm off my my meds!"

 

[Tinkaboo]

People can be so unclear these days on the concept of courtesy. It's also very annoying that the guy went on the offensive to try and make you feel like you did something off.

...but your post also made me laugh! I probably would have said something passive aggressive like, "You should see me when I'm off my my meds!"

OMG…that’s hilarious! Wish I could think that fast! It’s just so sad that our world has come to this where people no longer have respect or even awareness about what’s going on around them. I’m a strong follower of Mad-eye Moody who taught “situational awareness” or vigilance…I wanna know what’s going on around me at all times. Yep, he was right…I AM WEIRD!