Has your Amazon Prime shipping really slowed?

[Neesy228]

We have been Amazon Prime members for years. It used to be that I could order something any day of the week and it showed up, without fail, in the next two days. That's what we agreed to when we paid for the service, right?

Well, for the past several months I've noticed the shipping speed getting slower and slower. They no longer ship on weekends. Then earlier cutoffs for "two day delivery." Now, the past four orders were placed on Friday evening and I have yet to receive two of the four orders. The other two arrived today, so Friday to Wednesday or Thursday.

We've cancelled our auto-renew on Prime, but I'm wondering if anyone else is experiencing the slow down or if I can contribute the delays to something more local.

 

[bumbershoot]

Has it coincided with the snowtacular weather?


Given that amazon is opening tons of local fulfillment centers so that things can be sped up, it doesn't make sense that things are slowing. Could be local to your area. You might be coincidentally ordering things that aren't always in stock close to you.

 

[jlsmith376]

We've experienced this too. We used to brag about getting our items in a day even though only 2 day was guaranteed with prime. Now we get our items in two days or more, never overnight anymore. Have you contacted their customer service department? They've extended our prime subscription by a month when they've missed the 2-day guarantee.

 

[mistysue]

Have you looked into who you are buying from? I know it is through Amazon, but there are more and more international sellers. Quite a few times recently I have been waiting for an item only to realize I bought it from some shop in China so it takes a few weeks instead of 2 days. I feel like in the past year people in China set up a million little stores when they realized how much higher the selling prices were here.

As a tip- do you realize you have streaming video and a free Kindle library rental every month with your amazon prime? Many people have netflix not realizing Amazon prime has a ton of overlap and costs less per month. We had one show we couldn't get on Amazon that netflix had, but a few on Amazon Netflix didn't have.

 

[mks18412]

I agree! I made a huge order, one order received it over three days.

I can't order (if it's an add-on) what I want unless I spend $25 even though I am a Prime member. So if I need shampoo, soap, paper towels and they are add on's I can't buy until I order $25 worth of stuff.

 

[clh2]

Ordered something last week for DD, and I was VERY specific that the item "might" get there Monday, but most likely Tuesday. So, I told DD that she needed a back up plan in case it didn't get there before she needed it.

Of course, Amazon gets her the item overnight.

Yet I am paying for the Prime annual fee, and my DD is getting better service than I am.

 

[AngieMouse86]

Yes! I have noticed it on my orders in the past couple months. Shouldn't have to do with the weather either, as I live in SoCal and my items, by and large, ship from distribution centers in the West/Southwest. At first I thought tie as just a flunk, but it's been consistent. It hasn't bothered me too much...yet. However, if Prime does go up as much as some people are predicting, I will not be happy with slower Prime shipping at increased cost.

 

[wendow]

Yes, agreeing with all those noticing the slowness. We have been Prime members since 2006 and up until the last 3-4 mos, they were always spot-on in their 2-day time frame. Now, like a pp said, if I order on a Friday, I will not receive my order until the next Wednesday. Saturday delivery is gone. Lots of items are add-ons now.

I used to brag about how great Prime was too but now it's just kind of so-so as far as shipping. I do still keep my membership and part of that is because I shop Amazon a lot. So, I do still get the shipping benefit. It just isn't as great as it once was. And we do not have cable tv. We use the Amazon Prime streaming (as well as Netflix) and we watch a lot on there. My kids find a lot as do dh & I. So for us, it's still worth keeping the Prime. But ICAM, it has changed.

Also, just for reference, we live outside Denver and most of our items ship from Las Vegas.

 

[wendow]

However, if Prime does go up as much as some people are predicting, I will not be happy with slower Prime shipping at increased cost.

I've not heard this. How much are people thinking it will go up?

 

[uccats97]

I'm not a prime member but I did order a gift a few weeks ago from Amazon. I got standard free shipping. Ordered the gift Tuesday. Got an email that item had shipped on Wednesday. It didn't arrive until the following Wednesday. That is nuts! I was a bit disappointed.

 

[mks18412]

I've not heard this. How much are people thinking it will go up?

I read from $20-$40.

 

[ajsary]

I've noticed slower shipping as well. I ordered something at 11am CT Monday and I still don't have it today (Wednesday). There's no point in paying the prime fee if we're all getting standard shipping.

 

[wendow]

I read from $20-$40.

Wow, that is a big jump!

 

[wendow]

I've noticed slower shipping as well. I ordered something at 11am CT Monday and I still don't have it today (Wednesday). There's no point in paying the prime fee if we're all getting standard shipping.

Well, along these lines, I ordered something last week. My Prime shipping showed it would be delivered on Tuesday. The standard "super saver shipping" estimated delivery for Wednesday. So I am paying for Prime so I can get it a day sooner??? I wasn't too happy about that.

 

[dawnhaze]

When they ship my items UPS or FedEx, I receive them as promptly as I ever did. But more and more often, they've been shipping my items USPS, and I'm lucky if I _ever_ get them, much less in 2 days.

 

[matt98378]

We don't have prime, but have noticed slower shipping speeds with their normal free super-saver shipping. We used to get items in about one week -- now it's more like two weeks. This has happened in the past couple of months -- it was fine at Christmas. We live in the central US.

 

[kerplop]

Yep we have noticed this and we won't be auto-renewing this year when it comes up. Especially if it's going up - ugh. Last fall I ordered something in stock, was given a guaranteed delivery date of three days later. It came and went and when I contacted them, they told me that there was some shipping delay and that it wouldn't be there for ANOTHER WEEK. They had no firm date. When I pressed on the fact it says "guaranteed delivery date" when you check out, I was told that delivery dates aren't actually guaranteed. What...?

Anyway I finally got the package and something similar happened week before last. No explanations, no apologies, no contact to tell me it was going to be delayed. I asked other people I know and they're having the same issues - slow shipping, delays, packages going missing - and it's all been in the last 6 months or so. I don't know what happened, but yeah I'm not sure it's worth it for us anymore.

 

[java]

Complain to Amazon. I posted a similar thread around the holidays. They extended my Prime for free. My stuff has recently been misdelivered. Going to other homes. Thanks USPS. And I am now afraid to order big ticket items through Amazon, since I dont know where it will end up.

Part of me thinks this may be to get us excited about the proposed Drone delivery.

 

[scard192]

I read stories in the press last month about Amazon losing money due to all the small orders going out via 2 days shipping with Prime and that the cost might be raised as high as $119/year. My last order was turned over to the USPS for delivery and took 4 days. I am actually fine with the slower shipping as long as its still free and they keep the cost of Amazon Prime at $79/year.

I have a Kindle Fire and do a lot of streaming

 

[texasroni75]

I don't have Amazon Prime, but I do order from Amazon fairly regularly. I also buy from another online site once a month or so that uses UPS for delivery. In the last year, delivery of my items takes about double what it used to. This is during off-peak (not Christmas) and without weather delays. I've watched my tracking and saw my boxes literally sit for 10 days in a UPS sorting facility. I've also seen it updated to say it's at a facility in my state, only to find 2 days later it says it's now up north somewhere. It's frustrating.

Since I'm also a seller on Amazon (DD and I are both full-time college students and we re-sell our textbooks there), I ship USPS now for fear UPS will do the same with my outgoing packages, and so far so good.