Paging Tom Morrow
DIS Veteran
- Joined
- Mar 10, 2006
- Messages
- 1,363
There’s a quote that’s been attributed to Henry Ford that states, “If I had asked people what they wanted, they would have said faster horses.” While Ford may or may not have said that, the business truth behind that is simple: listen to more than the words of what your customers want and figure out how to meet their real desires.
For many Disney fans, the thought of a fifth gate is something we think we really want. However, is it something we really desire? For some the answer is yes, particularly when thinking of the once-rumored Dark Kingdom that would feature various Disney Villains. For others, the desire to see a fifth gate added is more about expanding the theme park experience in a way that would include new rides and more space to handle what seems to be ever-growing crowds.
Consider the following…...
In the year 2000, the four main Disney theme parks in Florida combined to draw 43.2 million customers. As of 2018, that number grew to a whopping 58.4 million. That’s a growth of 15.2 million customers or an average of over 10,000 guests per park per average day. That sure seems significant and appears to justify the need for a fifth gate just to offset the increase in attendance, but what if I told you, Disney already added the equivalent of the fifth gate during those same 17 years. I know it seems crazy, but hear me out.
During the last 10 years, these are the major additions we’ve seen or will see shortly to the four main Disney theme parks in Florida:
Magic Kingdom:
All told, that’s an addition of at least seven E-ticket type rides, two new signature dining experiences and numerous other attractions. For comparison, Epcot had just three E-ticket type rides (Soarin’, Test Track and Frozen), Hollywood Studios had just two E-ticket type rides (Rock N Roller Coaster and Tower of Terror) and Animal Kingdom featured just Expedition Everest. These new additions will encompass more E-ticket type experiences than those three parks combined.
Now, getting back to the original concept, Disney is attempting to give most of their customers what they truly want: more E-ticket type entertainment options and they’ve done it in a way that is significantly more cost effective for shareholders. By expanding within or next to their existing parks, Disney realizes the following benefits that could not be attained by building a stand-a-lone fifth gate:
For many Disney fans, the thought of a fifth gate is something we think we really want. However, is it something we really desire? For some the answer is yes, particularly when thinking of the once-rumored Dark Kingdom that would feature various Disney Villains. For others, the desire to see a fifth gate added is more about expanding the theme park experience in a way that would include new rides and more space to handle what seems to be ever-growing crowds.
Consider the following…...
In the year 2000, the four main Disney theme parks in Florida combined to draw 43.2 million customers. As of 2018, that number grew to a whopping 58.4 million. That’s a growth of 15.2 million customers or an average of over 10,000 guests per park per average day. That sure seems significant and appears to justify the need for a fifth gate just to offset the increase in attendance, but what if I told you, Disney already added the equivalent of the fifth gate during those same 17 years. I know it seems crazy, but hear me out.
During the last 10 years, these are the major additions we’ve seen or will see shortly to the four main Disney theme parks in Florida:
Magic Kingdom:
- Expanded Fantasyland from 2010 and 2014 to include:
- Seven Dwarfs Mine Train***
- Under the Sea – Voyage of the Little Mermaid
- Enchanted Tales with Belle
- Be Our Guest Restaurant
- Additional ride vehicle for Dumbo
- Announced Future Addition:
- Tron Light Cycle Power Run***
- Announced Future Additions:
- Guardians of the Galaxy Roller Coaster***
- Ratatouille
- Mary Poppins
- Space 220 Restaurant
- Toy Story Land Additions:
- Slinky Dog Coaster***
- Toy Story Mania
- Alien Swirling Saucers
- Star Wars: Galaxy’s Edge:
- Smugglers’ Run***
- Rise of the Resistance***
- Pandora: World of Avatar:
- Flight of Passage***
- Navi River Journey
All told, that’s an addition of at least seven E-ticket type rides, two new signature dining experiences and numerous other attractions. For comparison, Epcot had just three E-ticket type rides (Soarin’, Test Track and Frozen), Hollywood Studios had just two E-ticket type rides (Rock N Roller Coaster and Tower of Terror) and Animal Kingdom featured just Expedition Everest. These new additions will encompass more E-ticket type experiences than those three parks combined.
Now, getting back to the original concept, Disney is attempting to give most of their customers what they truly want: more E-ticket type entertainment options and they’ve done it in a way that is significantly more cost effective for shareholders. By expanding within or next to their existing parks, Disney realizes the following benefits that could not be attained by building a stand-a-lone fifth gate:
- Fill existing table service restaurants to higher capacity based on increased park attendance
- Limit need for additional bus service to new destination, which allows for greater utilization of existing buses and minimizes costs associated with need to drive additional mileage
- Allows for better utilization of scheduled theme park labor resources
- Allows for better utilization of backstage labor resources
- Eliminate need to provide utility resources to undeveloped area of the resort
- Increases utilization of non-E-ticket type rides in existing parks
- Increases average time spent in parks by typical park guest
- Does not increase the number of delivery points to backstage areas for required supplies