We did not receive our order personally both times we have ordered from Garden Grocer even though we did order beer and wine. Our delivery went to POP receiving and then a CM brought it up to our room. We didn't order anything that needed to be in the fridge and I chose a delivery time that coincided with our flight arrival so that it would be there when we arrived or shortly thereafter.
We were really glad for the beer and wine this last trip because it was so hot and humid. DH really like having a beer at the pool, in a plastic cup of course! The pricing was very reasonable - they charged us the actual price of the wine and beer. We gave a gratuity that reflected the extra request.