I've been reading this thread for awhile now and never seem to get the time to add to it. Sorry for the delay but, I'm probably one of the FEW who got their rewards for DA for the 1st & 2nd quarter.
I was not exactly sure what my points were since the original old site was switched to automation, yes I know that is bad but I just clicked and kept a mental tally. I did one time once I had finally broken the 1000 point count log in the next day and find that I had almost 200 points missing. I quickly had emailed Kris and she said the famous line "Bob ran another program", always seems like he took all our points away. She said she had to check with him, blah, blah, blah and would get back to me. Never did. Then when everyone was suppose to be getting the emails to cash out for the second quarter I knew I was one of the accounts that she had to find answers to my missing points so I was patient for a while. Then my trip was getting close and I wanted the extra money, this was a trip that was not suppose to happen and I wanted to get up as much extra money to help us have some extra money. So I finally emailed her, with an attitude about all the time I had spent on the site and all the extra clicks I did to help pay everyone else and I needed my DD's!
Well the next day I got an email saying that 2 days prior she had sent out my DD's and if I didn't get them soon to let her know. Well, a week went by which was double what it should have taken and I emailed her again and she never got back to me for days! Gee thanks for saying how sorry you were for the delay of getting them out to me and have a nice vacation. She did finally get back to me, after I had already gotten them in the mail. She claimed to have sent out replacements, not really sure if that is what happened but truthfully I was having trouble with my mailman giving me lots of other peoples mail inside my magazines and catalogs! So someone who lives near me very well could have opened it up not knowing and saw what was inside and kept the DD's.
But I have not been to the site for quite a while now. I stopped just a few weeks or so after the 2nd quarter had ended because I was getting peeved about not getting any updates from her on the boards and not having received my cashout email. Doubt I'll go back now, sounds even worse now!
Good luck to who is waiting, but maybe a nastygram to Kris would help.