Okay, they wrote back and were of no help. They told me to call reservation line which is what I did before I emailed. Reservation line was no help either.
"We do apologize that you have been experiencing difficulties reserving a table at Biergarten Restaurant. While we understand your concerns, this email department does not have any access to the dining reservation system, and is unable to research your concerns further. For any inquiries regarding dining reservations or availability, it would be necessary to speak with a Disney Dining Reservation Specialist at 407-WDW-DINE (407-939-4363)."
I hope it's fixed soon!