Has Anyone Called AKL Directly?

[PilotWife]

to confirm my standard room reservations for 7/15-7/19. I didn't want any surprises when we arrived and wanted to make sure they had our request for bunkbeds. At that time, I also requested Zebra or Giraffe Trails. I had called the lodge directly (800-321-2121) and was told my reservations were all set. I then asked about the construction and was told I could contact guest relations for more information. The direct number for AKL GR (handling all the AKL construction relocations) is 407-939-6244 Ext. 258. When I spoke with them, they painted a grim picture (construction noise & dust, animals staying away from lodge, etc.) then put me on hold to check my ressies. After 5 minutes, the GR CM came back and said our ressies were not affected by the construction because we booked through a "wholesale" TA (American Airlines Travel)! Now I was worried!

We set off for AKL on 7/15, not knowing what to expect. We returned from our trip yesterday and couldn't have been more pleased with our accommodations at AKL! There is construction in the lodge during weekdays, but it did not effect our stay at all. The t.v. and flamingos were louder than the construction noise! There were lots of animals on the savannas and service was excellent in all areas. Now I am glad they did not move us. Hang in there with your ressies, and try not to worry too much! If you get to stay at AKL you will not be disappointed!

This last paragraph makes me feel much better. I was told when we made ressies back in April that there would be some outside construction, No worries!! But this inside construction, I worry about due to a child with asthma (drywall dust - not good for this). But I am very pleased to hear from those who are returning during this time, and are please that construction did not effect their stay and vacation.

Jennifer

 

[TicBat]

PilotWife...my DS16 also has asthma and the "dust" issue was a concern for me as well. I was prepared to do the white glove test on the furniture in the lobby before checking in. If there was dust, we were going to request a move. NO DUST!! The construction did not effect my DS's asthma at all. The construction areas are well contained and blocked off by temporary walls. There also seems to be good ventilation.

 

[PilotWife]

to confirm my standard room reservations for 7/15-7/19. I didn't want any surprises when we arrived and wanted to make sure they had our request for bunkbeds. At that time, I also requested Zebra or Giraffe Trails. I had called the lodge directly (800-321-2121) and was told my reservations were all set. I then asked about the construction and was told I could contact guest relations for more information. The direct number for AKL GR (handling all the AKL construction relocations) is 407-939-6244 Ext. 258. When I spoke with them, they painted a grim picture (construction noise & dust, animals staying away from lodge, entire left side of resort closed, etc.) then put me on hold to check my ressies. After 5 minutes, the GR CM came back and said our ressies were not affected by the construction because we booked through a "wholesale" TA (American Airlines Travel)! Now I was worried!

We set off for AKL on 7/15, not knowing what to expect. We returned from our trip yesterday and couldn't have been more pleased with our accommodations at AKL! There is construction in the lodge during weekdays, but it did not effect our stay at all. The t.v. and flamingos were louder than the construction noise! There were lots of animals on the savannas and service was excellent in all areas. Now I am glad they did not move us. Hang in there with your ressies, and try not to worry too much! If you get to stay at AKL you will not be disappointed!

PilotWife...my DS16 also has asthma and the "dust" issue was a concern for me as well. I was prepared to do the white glove test on the furniture in the lobby before checking in. If there was dust, we were going to request a move. NO DUST!! The construction did not effect my DS's asthma at all. The construction areas are well contained and blocked off by temporary walls. There also seems to be good ventilation.

GREAT That is just what I wanted to hear. Thanks.. I am going with the flow now. If they call....fine, I'll move, But I am not calling to ask to be moved since your report.

Jenn