has anyone bought a simon card...

[vernfonzndrian]

And it not allow you to activate it?? For some reason it's not letting me activate my new simon card...GrRrR...Im getting frusterated. I wrote them an email...but nothhin yet.

 

[Schachteles]

You know I had a problem like that with the one that Kira got for me from CD. Call them, they might have to verify something.

 

[wisconsinmom]

I had to call in to activate mine.

 

[vernfonzndrian]

I called and they said that they have some sort of hold on my simon card. And that in oder to release it, they need a copy of a utility bill faxed to them. I have no freaken clue as to why. They were very RUDE to me, and I could barrely understand them. UGHHHHHHHH The 1st person I spoke t hung up on me when I asked to speak to someone else. I dont have a darn fax machine, and have a bunch of kids here that I cant take out. WHATTA P.I.T.A!!!!!

 

[wisconsinmom]

Wow, that really stinks! I was mad when I had to call, but I'd be really mad if I were you!

 

[HayGan]

I called and they said that they have some sort of hold on my simon card. And that in oder to release it, they need a copy of a utility bill faxed to them. I have no freaken clue as to why. They were very RUDE to me, and I could barrely understand them. UGHHHHHHHH The 1st person I spoke t hung up on me when I asked to speak to someone else. I dont have a darn fax machine, and have a bunch of kids here that I cant take out. WHATTA P.I.T.A!!!!!

Did you get it from Cash Duck? There is an issue with the ones sent from Kira so I would send her a note if that is the case. I know that there was a post either here or over on the CD forums not too long ago about it.

Don't stress - I believe that it can be fixed very quickly.

 

[vernfonzndrian]

Did you get it from Cash Duck? There is an issue with the ones sent from Kira so I would send her a note if that is the case. I know that there was a post either here or over on the CD forums not too long ago about it.

Don't stress - I believe that it can be fixed very quickly.

Nope, I bought it myself last night. It's charges are already pending on my debit card.

 

[HayGan]

Nope, I bought it myself last night. It's charges are already pending on my debit card.

Oh, that is a problem then! I hope you get everything worked out!!!

 

[Schachteles]

Did you get it from Cash Duck? There is an issue with the ones sent from Kira so I would send her a note if that is the case. I know that there was a post either here or over on the CD forums not too long ago about it.

Don't stress - I believe that it can be fixed very quickly.

I was one of the people that it happened to...she said it happens every time! Frustrating, but I know they had it cleared up within about 24 hours.

 

[vernfonzndrian]

Through several calls, I got my simon card!!! YIPEE! lol