We did this for my son's first haircut in 2013, and it was the best $18 I've ever spent on him! He was about 15-16 months then and is still a very independent stubborn little redheaded baby. We made an appointment, and they got us in quickly after we arrived. It's a very small place compared to the BBB. Every stylist has their beauticians license, and you must come with clean dry hair. Our stylist was really nice with DS - she got him into a booster seat, asked us what style we wanted (clean and neat!) and quickly cut off a lock of hair for us to save. She put that and other clippings into a little fabric drawstring bag and put a mickey sticker on it. She sprayed his hair with water and cut it very nicely - especially since she had his moving head to deal with! Kudos go to the other CMs who kept DS happy and distracted with plenty of spinny light-up toys.
Overall, the package includes:
"My First Haircut" Mickey ears
Lots and Lots of stickers (OK, we get those handed out like candy when we are there, so its not really a special perk or anything)
Certificate that the Barber signs
Fabric bag that they put the clippings in (which as any mother knows, it the really important part!).
Over all, it took about 1hour, but it was a great 1 hour, and worth it. I saw grownups and kids getting haircuts, and it's a nice place to get a little trim if your bangs are getting long! Best price, and there is no FP for it!