Hard time deciding how many points we truly need.

[atthebeachclub]

I usually love calling member services if I get a good CM because the hold music is great and the CMs are usually nice.

 

[VGCgroupie]

Agreed. Me, a Xennial, hearing I would need to make a phone call once a year? Hard pass.

Chat is an option no phone call needed. Or you can book anything with those points like one night and it will default cancel the FW. Then just cancel that one night reservation. But I would bet they will allow for opting out online in the future.

 

[Brian Noble]

Agreed. Me, a Xennial, hearing I would need to make a phone call once a year? Hard pass.

Chat to the rescue!

 

[tx911]

Chat to the rescue!

Chat works well, but I still don't understand why this can't be done without any cast member involvement.

 

[Brian Noble]

Well, there's no fundamental reason it couldn't, but right now handling the fixed-week differential is a manual process. I suspect it is not worth spending the money to automate, because there just aren't that many FW owners (and there probably never will be).

 

[ClaraOswald]

I’m a Xennial… no issues with making phone calls. However, I’m not an introvert.

This is me.