Oh, Haggy! So sorry you were disappointed in your CL stay at HRH.

We have never stayed there, but your report is in-line with others who report dismal offerings and rude people in the lounge.
We were never disappointed in what the RPR Club had to offer (and we've stayed there 3x!

). If food runs out @ RPR Club, it's replaced (at least in our experience). The kids ran a bit amok there too, but it depends upon how crowded the resort is. I do not know why so many parents allow their children to go through the food line themselves. There are the few who do not, but they are the minority. I was disgusted on the last trip by the number of parents who allowed their children to do this -- children in wet bathing suits, helping themselves to food and picking up food and putting back what they didn't want. I was disgusted! Of course, I have also mentioned this several times, but I was also annoyed at oblivious parents who sipped their beer or wine while they used the lounge's sole computer as a babysitter for their kids for hours on end (ignoring the sign that says "15 minute limit."). Please.
Oh, and I don't think I mentioned this in my last trip report, but I was actually at evening appetizers one night stuck behind a jerkface who took his time picking out all the shrimp in a salad they were serving that night -- he took nothing else out of the salad. He simply stood there and picked out every piece of shrimp out of the salad, leaving none for the next person (me!), and moved on to the next item. I'd have been completely embarrassed to do this. Not him -- he just stood there, taking his time, picking each piece of shrimp out, one at a time, with the pair of tongs!
Really though, the RPR Club sounds a lot more relaxing, and besides the shrimphead, there was never really a "line" for the food offerings. Maybe that would be a better choice next time!