Happy Limo - What Was Your Experience?

[Poly Pal]

We're using Happy Limo from Port Canaveral to MCO at the recommendation of our T/A. What has been your experience with them? Good? Bad? Truly ugly??

 

[jctwizzer]

Good experience....will use them again

 

[SeptDisney]

We used them last September and had a great experience. We would definately use them again.

 

[ckj]

Excellent. Used them in 2001, on time and good service!

 

[kmc33]

I hate to be the bad guy, but we did not have a good experience with Happy Limo. We waited and waited for them to show and could not get anyone via the phone (they ended up coming an hour late and we nearly missed our flight). And while I realize this probably has happened with every towncar service, my biggest gripe was that there was absolutely no customer service after the fact either. I sent an email detailing what happened. They did not even acknowledge it or respond -- not even an apology. I know that a lot of people seem to like them, but I will not use them again since they couldn't follow up after the problem occurred.

 

[~Sparkly~Zoe]

I have had nothing but excellent service and am using them on our next trip and I have several of my friends who use them as well!

 

[mbs]

We used Happy Limo for a family of 5 on August 16th. Our flight was late, very late due to weather and we never arrived until after midnight. Our driver Aziz was waiting. The kids loved him and we had a great ride to the hotel.

Our driver for the ride home (can't remember his name), was right on time and got us safely to the airport. I would definitely use Happy Limo again. I will say however, that we confirmed the day prior to each pick up to make sure that we were still in their system for pick up.

 

[inkkognito]

Just got back from our Disney cruise...we always use Happy, and on this latest trip they were just as good as always. Due to a goof-up on my part, I had to change our pick-up information the night before our trip. I called them and they were able to change it with absolutely no problem. We used the free grocery stop, too...that's always a nice convenience.
Barb
Visit the Platinum Castaway Club at: www.castawayclub.com

 

[Prince Eric1]

We used them for a trip in January. When we got to the airport we called the number and they were there within a few minutes. I don't recall the driver on the way to Disney, but he was a decent kid. When we got to the hotel, he acted as if he was expecting an extra tip (the tip was added into the cost) and we payed for the trip in full with cash. On the way back a nice female drove us but kept making remarks about other races which I didn't care for with my kids in the back. When i got my credit card bill later, I then found that we were charged for the trip on the credit card after paying cash when we were picked up. I called them and they refunded the price on the card, stating that they normally bill the card three days prior to the trip. (so why did the kid take my cash). The car was clean and nice, and the service fine, but the help a little shakey.