Happy Limo service?

[Nik's Mom]

I have completed the on-line reservation form and have e-mailed happy limo 3 times, but I can't get a response. This is leading me to believe that they are not the most reliable service. Has anyone had experience with them?
Thanks.

 

[CarolA]

And the car services blame ME for driving them out of business.... (note the word SERVICE in the description.... LOL)

 

[Nik's Mom]

It's pretty frustrating. Here I am, a customer willing to pay them and I can't get a response. I will probably try another limo service if I don't get a response soon.

 

[Edd]

The car services blame "free" as the only reason the DME is popular. The minute Disney starts charging for the DME the business will return to the car services.

Actually why don't you give Happy Limo a call on the phone if you are not receiving any response from the e-mail and you want to ride with them so bad. There are many other companies out there that will give you an immediate response to your e-mail. Happy Limos has not been particularily popular according to reviews on these boards.

 

[CarolA]

Edd,
If they WANT someone's business it is considered a good practice to RESPOND to the customer. If not the customer will go elsewhere...... Maybe to another service, but maybe to ME. They might decide that "I was going to pay for a grocery stop etc, but if I can't get good service, I will pay Garden Grocer or ship stuff"

There's no excuse for NOT contacting the customer if you want to stay in business! Why should the customer have to make repeated attempts? There are lots of other options out there.....

 

[Edd]

There is one good excuse. Maybe they aren't getting the e-mails. That is why I suggested they call the company. I am sure the number is available. I can see a company missing one E-mail, but three e-mails and no answer. Something is wrong or not normal.

Just the last week I found two e-mails, sent the same day, in my spam filter. Evidently the person who sent the e-mails had an address that sent the e-mail to spam and I didn't receive it in the regular e-mail.

 

[Nik's Mom]

I just called Happy Limo. Apparently there is a problem with their reservation system through their website. I spoke to a very nice woman and she said she has received many calls this week about not getting confirmation on web reservations.
I will stick with Happy Limo. They are really the only service that I could find to fit my large party (16 people) all in one car.

 

[inkkognito]

We use Happy Limo and have had great service from them. Hopefully it will be the same for you.

 

[shoegirl1020]

We used Happy Limo in May, 2004 with absolutely no problems. In fact they picked up our family of 4 in a SUV limo, which was a big hit with the kids!

 

[crzy4dsny]

When ever I make reservations with a car service I like to call then directly. I don't like to make reservations on line. My advise would be to call them back one week before you travel just to confirm your reservation, then again the day before you travel. Some people consider doing this "a lot of work". But I like to make sure my ride is going to be there and we are all on the same page.

 

[DiznNut]

We have used them for a few times and we have always had wonderful service. I have always had to e-mail my request, but because I don't have alot of faith in computers, I always, I mean ALWAYS, call them and CONFIRM my reservations. I also do this with other companies because I don't want to wast my time waiting while I am on vacation.

 

[Nik's Mom]

I made my reservation over the phone yesterday morning and she said that I would get an e-mail confirming. I haven't received it yet. I'll be making another call to make sure everything went o.k.

 

[suzimar57]

we've used Happy Limo for years for our twice-yearly trips with no problems - i've always called in person to arrange rides, though - they are quick to send emails for confirmation - using them again this coming october