You would be suprised my how many people show up with no knowledge or planning. When I worked at Disney you found this more often than not. I'll never forget one day an older gentleman came up to the parking tram at Epcot asking if this would take him across the parking lot to Magic Kingdom. He had no idea how big this place was. Then when the Cast member explained to him about how all 4 parks are spread out and you would have to take various modes of transportation to get there, his face lit up in surprise and said there are four parks!!??? He had no idea. A lot of people just show up lol
Our neighbor is down there right now. She had no plans. It was a large group with her 3 grown children, their spouses, and 3 grandkids. They were even planning on doing Jedi training and had no clue that they had to register early! Thankfully I talked to her daughter the night before they were leaving and gave them a "plan". It was hard to give them a really good one because I didn't know how into characters, etc they would be. But it helped because she sent me a text with a picture of her nephew at Jedi training and I noticed a post on FB from his mom about how she couldn't believe they had to get there an hour early just to get signed up! So glad I was able to help though. That would have been a miserable trip with no warning.

