Had a BAD Experience at Candy Cauldron

ncsastudent

Earning My Ears
Joined
Mar 17, 2007
Messages
64
Hey, we went to the Candy Cauldron our first day at Disney this past September/October. I had been looking forward to going to the Candy Cauldron, because I love candy, and love snow white. This is why we went there the first day.

When we got there we asked the cast member behind the counter which candy's we could get. She showed us a large array. We got two items. They were about 3 dollars each. Certainly not 4.

When we got up to the register the guy there was a little rude and refused to let us use our snack credits on the DDP. He told us that only things 2.50 dollars and under were snacks. I was shocked. I told him what the other person had said, and he said she was wrong. The other person didn't speak a lot of English (though she seemed sweet) and she apologized and said she must have been mistaken.

I told him that I had thought almost any product in the park under 4 dollars was usually a snack. He told me no, it was 2.50. My mother didn't want to cause a problem, nor did I. So we just didn't argue it.

But I do want to know... was this man correct, or was I correct? He also mumbled something about how little he was getting paid while we were there and didn't seem happy at all to be at work. Either way it came off as a bad experience.

Everywhere else in the park, however, we had a great time and got a great value for our snack credits. Including crumb cake at the mainstreet bakery, and a box of cookies at our resort lobby.
 
This is the first I've read that CC participates in the plan.

Me too :confused3
Maybe that's why the CMs were confused? Sorry the OP had a hard time with a grouchy CM to boot - sure takes away some of the fun :guilty:

On the DDP thread here on the DIS under "Confirmed Snacks included in Dining Plan" the Candy Cauldron does not show up at all but Goofy's Candy Co. and World of Disney does show up with DISers reporting they got these as snacks under the DDP there:

GOOFY'S CANDY COMPANY
Box of Character Cookies
Toffee slab
Big box of Mickey animal crackers
Bag of Mickey pretzels
Bag of Mickey cheese crackers
Bag of Mickey snack mix
Candy bars
Create your own Marshmallow sticks
Create your own Pretzels (3)
Create your own rice krispie treat
12" create your own sugar stick
Lollipops
Bag of Goofy's gummies
Dark chocolate covered mint squares
Almond turtles
Gingerbread Mickeys
Chocolate covered strawberries
Cotton Candy
Fudge
Coconut Haystacks
Caramel Apples
Flavored Slushies
gingerbread cookies

WORLD OF DISNEY
Character Boxes of cookies
small bags of pretzels
Large Lollipops $4.00
Shortbread Rounds $4.00
Mickey's mints


http://www.disboards.com/showthread.php?t=1109080
 

That is interesting. Because at no point did they say "this is not on the dinning plan" they instead gave us the limits they gave us. Which seemed out of place. That could explain it. Does anyone know anything else regarding Candy Cauldron and the dinning plan? Maybe someone who works there? I'm sure the cast members clearly know if their place participates in the dining plan. That is a little mysterious.

I hope Candy Cauldron is the right name of the place I am remembering. It's like a witch's dungeon, and is up near the magic shop and all that. There was an image of the evil queen inside I think?
 
At locations permitting the use of Snack credits, any item eligible for that payment method is generally marked with a small purple-and-white sign. Did you notice any of those.

While in general, most snack items under $4 are covered by the DDP, that's not actually published anywhere so not official policy.
 
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