Guest Service and AP

[GAN]

Well seeing that somepeople have to wait a month to hear back if they are approved this will still be easier and we will be going in the morning which is usually quieter in Disney Springs.

I can only speak of my experience. I initially called and it took 30-40 minutes to get through -I gave them my info and said it will take up to 30-days for them to confirm my approval. They called back this week(about 2-weeks later) -then they realized I needed DVC(DVC AP) so they told me they would call back. I received a call back about an hour later and it was done. I was working anyway so it's not like I was waiting. The process was pretty smooth(not great obviously) but I have the AP which I feel is better than going down there to find out. Are people saying they're giving you confirmation of approval on the spot at DS?

 

[OhBother1984]

I can only speak of my experience. I initially called and it took 30-40 minutes to get through -I gave them my info and said it will take up to 30-days for them to confirm my approval. They called back this week(about 2-weeks later) -then they realized I needed DVC(DVC AP) so they told me they would call back. I received a call back about an hour later and it was done. I was working anyway so it's not like I was waiting. The process was pretty smooth(not great obviously) but I have the AP which I feel is better than going down there to find out. Are people saying they're giving you confirmation of approval on the spot at DS?

yes that they can buy them right there. We will be there either way so it’s not a huge issue or going out of our way. When did yours expire?

 

[GAN]

yes that they can buy them right there. We will be there either way so it’s not a huge issue or going out of our way. When did yours expire?

Mine expired in May 31, 2020 ...but I cancelled it in April because I figured I wasn't going to use it anyway. I got some portion of the value back -might have been $150 or so

 

[OhBother1984]

Mine expired in May 31, 2020 ...but I cancelled it in April because I figured I wasn't going to use it anyway. I got some portion of the value back -might have been $150 or so

okay ours were nov 2020 and Jan 2021 but we never went once re opened

 

[OhBother1984]

Fingers crossed the annouce this week that AP sales will resume and when. I am so nervous we will be declined. I have DVC stays booked for end of august and end of october, this is the longest we have gone with no Disney parks since 2008 when we went on our honeymoon.