Ah it's not Publix. You are really dealing with Instacart for the shopping and delivery of your items from Publix. When you order for delivery you actually leave the Publix.com site and enter Instacarts world.I had a problem twice in the last few years with Publix, most recently in February.
Very good point! I always leave a note “LEAVE AT X HOTEL BELL SERVICES” This way the delivery person knows what to do and there is a record I told them to so they know they won’t have issues from me for leaving my stuff.I had a problem twice in the last few years with Publix, most recently in February. Maybe my misunderstanding on how they work.
But, recently I was delayed and I did not missed the call from the delivery person, so they canceled my order. I thought they would leave with Bell Services at SSR.
A few years ago, I almost missed their call on our way to Rivera, but I call person back and told them to leave it with Bell Services at Rivera.
Previously, I always used GG, because they were the only game in town pretty much. But, post Covid everyone is delivering. GG was limited selection and price were kind of high.
Next, trip I will either have to read the fine print or make a note to leave with Bell Services, if I can not be contacted.
Just remember if you have a Spilt Stay, Bell Services will not fridgerate your cold stuff for the move if you are having them move your luggage etc.
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Amazon fresh is the one I won’t go back to. One order of groceries and half of it got substituted, later trip an order for small items and water ended up with one liter water bottles being substitutedOur family has a Prime membership. So, my DW is ordering from Amazon Fresh. She watched some Youtube videos about ordering an delivery with Amazon Fresh and WDW.
It is my understanding that whomever you order from, if it involves alcohol, you need to personally pick-up the delivery with photo identification. Maybe I'm misunderstanding that personal pick up for booze, beer and wine being required for all delivery companies.
At least our 1 liter waters from Amazon we could pour into other water bottles. Whole milk for oat milk is Yikes.The last three times I've ordered groceries, I ordered from Walmart. The only complaint I had was the last time, I scheduled the delivery too early, so I was in the air when they sent the notification about substitutions and they substituted whole milk for oat milk. Going forward, I'll schedule the delivery better so I can get that notification of substitutions. Otherwise, I've found Walmart to be the most affordable delivery service of them all in the area.