I have to say it was admirable for the company to allow such a programme to be made and to give as much access as they did.
What it shows is that they really missed the point about what people who go to Orlando and WDW actually want out of their tour operator.
Most people that go to the US know they really need to hire a car to do anything (although a 100% WDW trip you don't really, but Disney can do all that for you), so it's hardly surprising that most people head straight for the car rental office once they get off the plane and are never seen by the rep.
That said I still think that a traditional tour operator can add value by packaging together flights, accommodation, car rental and theme park tickets in an easy way, that, importantly, offers good value and ease of use compared to doing it yourself.
It can be a daunting task for the first-time visitor to put all that together so surely they can add value somewhere.
The programme also reminded me of The Office a little bit... the Christmas dinner show thing was so cringingly embarrassing I can hardly believe it was actually real!
Can't say I'll be signing up for a My Travel China trip either!
