I flew by myself with 5 kids. We landed late at LAX, and our driver was patiently waiting at baggage claim when we got there. He took all of our bags onto a luggage cart and I didn't see them again until he unloaded them at the curb at our hotel. He was really profession, kind, offered us bottled water, etc. He also had verify all the kids were secured properly. It was very nice, especially after navigating an airport and flying on my own with the kids!