Going out on a limb.....

[kdisser]

I just returned from WDW and sadly I have decided to try and find some of the clothing that I passed on while at Hollywood Studios. I have no luck finding the merch on the Disney shop app, or online. Has anyone tried calling the store that you found the merch in and had a cast member find it, purchase it, and ship it all over the phone? I used to work retail and doing transactions over the phone were a big NO-NO. Just wondered if anyone has done this before I give it a whirl and get even more disappointed.

 

[siskaren]

Not a problem. Call Merchandise Mail Order at 877-560-6477 (toll Free) or e-mail at Merchandise.Guest.Services@DisneyParks.com. Disney knows that people get home and immediately regret not having bought something or forgetting to buy it.

 

[kdisser]

Oh my goodness thank you a ton!! Do you know any specifics they need in order to get the merch, such as which store in what park?

 

[GreatLakes]

There's an app for that.

 

[kdisser]

Like I stated in my question, it was not found on the app.

 

[siskaren]

Oh my goodness thank you a ton!! Do you know any specifics they need in order to get the merch, such as which store in what park?

Basically just as much as information as you can provide.