Going in 3weeks-Can u Upgrade??(Booked thru Dave DVC)

CodyBoy

Love Anything Disney
Joined
Nov 5, 2009
Wondering if anyone knows if you can upgrade from studio to one bedroom through the Aulani if we booked using Daves DVC? Any experiences?
Would I wait till check in to ask or call ahead? Thanks for any insight. We have studio right now 11/8-13.
 

Disney_Fan_01

Mouseketeer
Joined
Sep 7, 2016
You are going during one of the slowest times for the resort as well as the fact that not many would be traveling yet, but then there are locals who may be looking to do a staycation. Aulani may not have all rooms opened to manage capacity, which might make it tricky to get an upgrade. It doesn’t hurt to ask once you check in
 
  • karen4546

    DIS Veteran
    Joined
    Jun 3, 2012
    You are going during one of the slowest times for the resort as well as the fact that not many would be traveling yet, but then there are locals who may be looking to do a staycation. Aulani may not have all rooms opened to manage capacity, which might make it tricky to get an upgrade. It doesn’t hurt to ask once you check in
    She rented DVC points. so she should not ask.
     

    FinnFogg

    Mouseketeer
    Joined
    May 2, 2014
    In my experience, the front desk will not deal with upgrades for points bookings. At all. It doesn’t matter how busy they are. They only option is to go online or call member services to see if you can change your room category (for more points) last minute.
     

    BlueRibbon

    Mouseketeer
    Joined
    Jul 8, 2018
    In my experience, the front desk will not deal with upgrades for points bookings. At all. It doesn’t matter how busy they are. They only option is to go online or call member services to see if you can change your room category (for more points) last minute.
    Does Pixie Dust only exist in Florida? We constantly see stories from WDW about people getting upgraded who booked on points.
     
  • BlueRibbon

    Mouseketeer
    Joined
    Jul 8, 2018
    I agree. My comment was made in response to another post from FinnFog about how in their experience, the front desk will not upgrade on points bookings. I've never been to Aulani and was just wondering if its a thing over there to not give upgrades like they do in Florida.
     

    FinnFogg

    Mouseketeer
    Joined
    May 2, 2014
    We’ve been upgraded in the villas when paying cash, but never on points. We’ve had about 15 stays there on points over the past 5 years. I enquired at the front desk about upgrading to a room category that was showing as available while we were staying there (both on the Aulani site and on the DVC site), and even offered to pay the cash difference between the room category that I was booked into (on points) and the room that I wanted to upgrade to. I was told that they simply could not do that. 🤷🏼‍♀️
     

    happily single

    Left foot first!
    Joined
    Jan 12, 2008
    In my experience, the front desk will not deal with upgrades for points bookings. At all. It doesn’t matter how busy they are. They only option is to go online or call member services to see if you can change your room category (for more points) last minute.
    Is this Aulani specific? We rented points thru Dave’s for my dd23 birthday at Jambo House. We asked and received an upgraded view
     
  • _auroraborealis_

    I like marshmallows. And adult beverages.
    Joined
    Oct 18, 2015
    Does Pixie Dust only exist in Florida? We constantly see stories from WDW about people getting upgraded who booked on points.
    Pixie Dust does not really exist for DVC. You get what you booked. If you request an upgrade, the points will be charged to the owner, which is a violation of your contract with David's and the owner.

    Is this Aulani specific? We rented points thru Dave’s for my dd23 birthday at Jambo House. We asked and received an upgraded view
    At Jambo you probably weren't upgraded. They may have told you they upgraded your view, but they didn't shift your room booking category. If you booked Standard, there are a bunch of Standards that were once considered Savannah but were downgraded because they view fences and people pens. Many people mistake these for upgrades, and the desk takes advantage of this.
     

    CodyBoy

    Love Anything Disney
    Joined
    Nov 5, 2009
    Thanks for all the replies! I certainly don’t want to get anyone in trouble! I’m good with the studio—just thought since it might not be too crowded I would ask, since they have kitchens, too and dining is so limited! 😊 really I’m just happy to be going! And will not ask as I don’t want to break any rules. 👍 (P.s. first time we have ever used DVC points through a third party.)
     

    FinnFogg

    Mouseketeer
    Joined
    May 2, 2014
    CodyBoy - You will love it! If I could go in the next couple of weeks, I would (but we are in Canada so still can’t go even with a test). The studio will be plenty spacious for two. We’ve stayed in one in a pinch before with our three kids (when one was still under 3) and it was fine. There’s actually a fair bit you can do with the kitchenette, expect for breakfast. As for dining, Monkeypod happy hour from 3-5:30 is great...also happy hour next door at Mina’s (Four Seasons) if they are open and both Longhi’s and Longboards down the path at the Marriott. Also the ABC food counter has some fantastic dishes - Kimchi fried rice is to die for. They also have a great spicy ahi poke bowl. Grab some dishes to go and sit out on your balcony with a bottle of wine! 😊
     

    CodyBoy

    Love Anything Disney
    Joined
    Nov 5, 2009
    CodyBoy - You will love it! If I could go in the next couple of weeks, I would (but we are in Canada so still can’t go even with a test). The studio will be plenty spacious for two. We’ve stayed in one in a pinch before with our three kids (when one was still under 3) and it was fine. There’s actually a fair bit you can do with the kitchenette, expect for breakfast. As for dining, Monkeypod happy hour from 3-5:30 is great...also happy hour next door at Mina’s (Four Seasons) if they are open and both Longhi’s and Longboards down the path at the Marriott. Also the ABC food counter has some fantastic dishes - Kimchi fried rice is to die for. They also have a great spicy ahi poke bowl. Grab some dishes to go and sit out on your balcony with a bottle of wine! 😊
    Thanks so much for the dining ideas!! 🤗
    it’s our anniversary so we are looking at Roy’s for dinner one night. The rest sound yummy!
    (So far the 4 seasons isn’t opening Yet—and monkeypod is Closed still too.)
     
    Last edited:

    Lewisc

    DIS Veteran
    Joined
    May 23, 2000
    Assuming its because the request will go against the owners contract? If not, can you elaborate as to why she shouldn't ask?
    Does Pixie Dust only exist in Florida? We constantly see stories from WDW about people getting upgraded who booked on points.
    In general cash reservations get upgraded before point guests.Point reservations get upgraded for operational reasons. I've read relatively few reports of complimentary upgrades for guests on point reservations.

    Reason not to ask. Your request could be reasonably interpreted as a request for a paid upgrade. The owner could be charged the points.
     

    Brett Wyman

    DIS Veteran
    Joined
    Mar 30, 2018
    Thanks for all the replies! I certainly don’t want to get anyone in trouble! I’m good with the studio—just thought since it might not be too crowded I would ask, since they have kitchens, too and dining is so limited! 😊 really I’m just happy to be going! And will not ask as I don’t want to break any rules. 👍 (P.s. first time we have ever used DVC points through a third party.)
    Its really truly the biggest negative of renting through Davids. We wanted to change resorts from Riviera to CCV after COVID struck. If you rented from a member here a simple email or DM and they would most likely change it for you right away. We were even switching to lesser point room and were okay of the owners kept the leftover. But David's has a policy where they will not even email the owner to ask on your behalf. You are 100% locked into your choices. And we knew this so it was on us. We rented through Davids nearly a dozen times before we purchased for ourselves(and a few times after to add on).
     

    CodyBoy

    Love Anything Disney
    Joined
    Nov 5, 2009
    Its really truly the biggest negative of renting through Davids. We wanted to change resorts from Riviera to CCV after COVID struck. If you rented from a member here a simple email or DM and they would most likely change it for you right away. We were even switching to lesser point room and were okay of the owners kept the leftover. But David's has a policy where they will not even email the owner to ask on your behalf. You are 100% locked into your choices. And we knew this so it was on us. We rented through Davids nearly a dozen times before we purchased for ourselves(and a few times after to add on).
    My hubby is the one who used "Dave's" we usually do this all on our own, after this experience I will never do a booking this way again. I like to have options and control and this was not a great experience, Covid or no Covid.
     

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