Getting a receipt via email after leaving?

[lorenae]

I know I saw the charges in the app, and they looked fine. But I assumed I’d get an email or permanent copy of the payment receipt. Since we’re splitting some of the charges, I’d really like to have an email or a copy of the breakdown of the charges. I stupidly though that because I could see it then, I would get an email breakdown or have it continue to show up in the app.

What should I do now? I do have the charge on my credit card (and I had room only reservation, so I know that was paid long ago), but is there a way to actually get a receipt at this late date?

 

[Lisann]

You can get a receipt by calling WDW. I have done that before, and it was sent to me via email (after I had left the property).

 

[Grant Parkins]

Last week, my wife called WDW to get a receipt from our stay in late 2016 to plan for an upcoming trip, and they emailed it to her within minutes.

 

[lorenae]

Awesome! She just called the regular line, that is on the app?

 

[Grant Parkins]

Awesome! She just called the regular line, that is on the app?

I think she just called the WDW hotel reservations line. I got an email with a receipt from our 2016 stay out of the blue & I asked her about it. She said she just called, gave our name and dates of stay/location, and they were able to find it.

 

[nkereina]

I have always had my folio emailed to me automatically during the overnight hours on my check-out day, when the charges are applied to my card. If you have an email associated with your MDE account, maybe try checking the junk folder. If nothing, you can definitely call and get a copy. I'm not sure what number is on the app, but I have 407-939-7639 stored in my phone and that always seems to work.

 

[chicagodisneyguy]

I called yesterday about an issue and used 407.828.5630 and pressed #3. Wait was 15 minutes but she had the receipt out in 10 seconds. They listed an email address you could use while the hold music was playing but i didn't catch it.

 

[kiford]

I usually get the receipt automatically e-mailed but last time I didn't get it and called. She gave me the e-mail address they had on file for the trip and it was my TA. So they sent another one immediately.