Get a little Give a little, Pixie Dust that is - Completed

[azarine]

Joining in, can't wait to read all about your trip!

 

[I_Luv_Stitch]

Joining in can't wait to read more!

 

[bbak30]

Oh wow, that's amazing pixie dust! Following along to hear the rest!

 

[NJlauren]

Oh wow! You were right to stand your ground! No room until 9:00 pm is crazy! I can only imaging standing there, wet from the pool not knowing what was going on, tired from a day of travel. You're awesome because if that had been me, I would have cried!

If your DD is anything like mine was at that age, putting her down in a temporary room just to have to wake her up and move to another room would be a nightmare. No fun for anyone involved!

I'm glad they really made up for it though! That is AMAZING customer service! They turned a potentially horrible experience into one where you felt "pixie dusted". So, so cool! We had an issue with the Magical Express (one that was actually MY fault) and they totally went above and beyond. That is why we keep going back! Right?!

And Happy Mother's Day to you!!

Happy Mothers day to you too!

Exactly she would freak out if I moved her in middle of sleep... She would have been up for 5 hours!

They did do an amazing job compensating us and making us feel better about everything. I will say my dad kept harping on it and kept saying he wanted more. But I thought it was a great solution and I felt great about it. It would have been nice if they explained this when we first checked in instead of waiting till we asked for a manager!

Wow...I would have been super annoyed too!! Glad it finally all worked out ok!! And wow...what fun to have so many FP's!!! I can't imagine!!!

It was annoying but happy it got resolved which is what's important! The extra FP's were fun you'll have to wait and see how we use them!

Joining in, can't wait to read all about your trip!

Welcome happy to have you here!

Joining in can't wait to read more!

Welcome thanks for joining the fun! Happy to have you!

Oh wow, that's amazing pixie dust! Following along to hear the rest!

Thanks for joining! I will say it was some good pixie dust!!!

 

[NJlauren]

Happy Mother's Day to everyone!! Hope everyone has a nice day with their families

 

[cinderkelly]

Happy Mother's Day to you too!
Glad you had a good flight with DD, flying with an baby can always be stressful! It's such a relief when it all goes smoothly.
Sorry you had issues checking in, I would not have been happy either, with a baby and them telling me my room wouldn't be ready until 9:00...no way Jose! Glad they were able to get it solved and you got theme park view and lots of extra FP's to boot! Woo hoo! Looking foward to hearing how you liked the Contemporary

 

[ursalita]

Following along. Congrats on all the pixie dust you got on your first day.

 

[NJlauren]

Happy Mother's Day to you too!
Glad you had a good flight with DD, flying with an baby can always be stressful! It's such a relief when it all goes smoothly.
Sorry you had issues checking in, I would not have been happy either, with a baby and them telling me my room wouldn't be ready until 9:00...no way Jose! Glad they were able to get it solved and you got theme park view and lots of extra FP's to boot! Woo hoo! Looking foward to hearing how you liked the Contemporary

Issues on vacation are never fun, but I agree at least they got it resolved and gave me a little pixie dust to top it off!!

Following along. Congrats on all the pixie dust you got on your first day.

Welcome!! Happy you are following along! First day pixie dust was great!

 

[TheMaxRebo]

You were definitely totally in the right to ask to speak to the manager. The room is supposed to be ready by 3, and if it wasn't ready until 9, that is 6 hours - or a quarter of a day you were paying for that you wouldn't be able to be in the room. Glad the manager more than made up for it though - I would have expected something for the trouble but all three of the FP, and dinner, and comping 1 night of the room really is wonderful and I am sure turned around your mood

 

[skier_pete]

I get why you would be annoyed by the whole room thing. It's one thing as a group of adults at a hotel, but traveling with an infant is tough enough without having a room available on a reasonable schedule. Good for you that they treated you so well.

 

[NJlauren]

You were definitely totally in the right to ask to speak to the manager. The room is supposed to be ready by 3, and if it wasn't ready until 9, that is 6 hours - or a quarter of a day you were paying for that you wouldn't be able to be in the room. Glad the manager more than made up for it though - I would have expected something for the trouble but all three of the FP, and dinner, and comping 1 night of the room really is wonderful and I am sure turned around your mood

Totally turned my mood around! I agree I would have expected something but all three was above and beyond and why I consider it pixie dust!

I get why you would be annoyed by the whole room thing. It's one thing as a group of adults at a hotel, but traveling with an infant is tough enough without having a room available on a reasonable schedule. Good for you that they treated you so well.

They did treat us really well! No complaints from this girl on the compensation we received!

 

[NJlauren]

Day 1 Part 3 - Dinner

Unfortunately changing my room and getting our magic bands reprogramed took another 15-20 minutes. Once this was solved DH and I went upstairs, we bathed DD, DH showered and then went down to hang with his parents (still no room!). Our bags got delivered shortly after we bathed DD which was great; I give MDE an A+ for this! My Dad also dropped off all of DD’s other supplies that he drove up with him. After DD and DH went down for dinner I showered and got dressed for dinner. I headed down a few minutes before 6:45 they were pushing DD around in her stroller and she was asleep. I stopped by the front desk and asked them to please bring the pack and play (crib) up to the room, and made sure they had the right room number. We checked into The Wave and asked if we could please bring the stroller in since DD was asleep. The woman gave me an odd look and then agreed. If she wasn’t sleeping I wouldn’t have asked.

So I am really sorry but I didn’t take pictures of any food all trip, nada, nothing, so you will just need to take my word for it. We shared some apps (sampler for 2, the meat and cheese plate, and then bacon and eggs) all very good. I got the gnocchi which was very good as well. We had some coffee but no desert tonight. I shared a bottle of wine with my Dad and in-laws, DH and my sisters BF had beer, my sister had a mixed drink. Dinner was covered minus alcohol and tip. Right before desert DD woke up, she loved being passed around! During dinner I think around 8ish? Maybe a little before or after my in-laws got a text that their room was ready, finally!

Then I realized I didn’t have a pen or marker for DD’s autograph frame! So my sis, DD and I went on a mission to find a pen/marker. We went to the shops but they only had pens I really sharpie. My sister asked the cashier if they had anything like that. The cashier asked for what, explain a sharpie will bleed through the autograph pages. We explained it was a frame/card stock. She said she would check, and she came back with a thin tip sharpie (it turned out to be perfect!). However it was the stores! Not even for sale, and she gave it to us! Pixie dust number three (if you are counting). My sister got her name and her mangers name so we could call and tell them how wonderful she was.

Now that we had the perfect pen in hand (we also purchased one as a backup) we met up with everyone else. We had brought the umbrella stroller with us but we also rented a city mini so we had a bigger, (better??) stroller for the few days. My husband had picked it up while we were looking for a pen! It was around 9 now, so we headed up to the rooms. But the pack and play had not arrived! UGH I am really over this. I called down and she said it would be up as soon as possible, I asked what that meant and she said with in a half hour. I explained to her that I had requested it before dinner and that we had check in issues and to please have it come up ASAP. About 15 minutes later it arrived, but now DD was comfy in the bed and wanted nothing to do it with it.

I now know or now remember that when you call down it doesn’t go to the front desk, is that true for future reference?

Fitbit Steps – 9,026

Pixie Dust Received 3 (Theme Park View, Check in compensation, Sharpie!)

Day 2 Part 1 - Chef Mickey and Magic Kingdom​

 

[IheartDDuck]

Joining! That's crazy though, I've never not had a room be ready at check in time! I'm glad that they explained what the issue was. Understanding is one of the main things, and often I feel like people are afraid to explain what's really going on. I'm glad that in the end the manager was able to resolve things for you.

 

[TheMaxRebo]

Glad your dinner turned out well and everyone eventually had a place to sleep. Definitely found more often then not it takes longer than one would think to get a pack-n-play and you were at a disadvantage with your room not being ready on time

yeah for more pixie dust with the pen!

 

[ursalita]

It's too bad you continue to have to deal with problems but at least you're getting pixie dust to balance it out. Sounds like dinner was good. We enjoyed the Wave when we visited a couple years ago.

 

[tarak]

Day 1 Part 3 - Dinner

Unfortunately changing my room and getting our magic bands reprogramed took another 15-20 minutes. Once this was solved DH and I went upstairs, we bathed DD, DH showered and then went down to hang with his parents (still no room!). Our bags got delivered shortly after we bathed DD which was great; I give MDE an A+ for this! My Dad also dropped off all of DD’s other supplies that he drove up with him. After DD and DH went down for dinner I showered and got dressed for dinner. I headed down a few minutes before 6:45 they were pushing DD around in her stroller and she was asleep. I stopped by the front desk and asked them to please bring the pack and play (crib) up to the room, and made sure they had the right room number. We checked into The Wave and asked if we could please bring the stroller in since DD was asleep. The woman gave me an odd look and then agreed. If she wasn’t sleeping I wouldn’t have asked.

So I am really sorry but I didn’t take pictures of any food all trip, nada, nothing, so you will just need to take my word for it. We shared some apps (sampler for 2, the meat and cheese plate, and then bacon and eggs) all very good. I got the gnocchi which was very good as well. We had some coffee but no desert tonight. I shared a bottle of wine with my Dad and in-laws, DH and my sisters BF had beer, my sister had a mixed drink. Dinner was covered minus alcohol and tip. Right before desert DD woke up, she loved being passed around! During dinner I think around 8ish? Maybe a little before or after my in-laws got a text that their room was ready, finally!

Then I realized I didn’t have a pen or marker for DD’s autograph frame! So my sis, DD and I went on a mission to find a pen/marker. We went to the shops but they only had pens I really sharpie. My sister asked the cashier if they had anything like that. The cashier asked for what, explain a sharpie will bleed through the autograph pages. We explained it was a frame/card stock. She said she would check, and she came back with a thin tip sharpie (it turned out to be perfect!). However it was the stores! Not even for sale, and she gave it to us! Pixie dust number three (if you are counting). My sister got her name and her mangers name so we could call and tell them how wonderful she was.

Now that we had the perfect pen in hand (we also purchased one as a backup) we met up with everyone else. We had brought the umbrella stroller with us but we also rented a city mini so we had a bigger, (better??) stroller for the few days. My husband had picked it up while we were looking for a pen! It was around 9 now, so we headed up to the rooms. But the pack and play had not arrived! UGH I am really over this. I called down and she said it would be up as soon as possible, I asked what that meant and she said with in a half hour. I explained to her that I had requested it before dinner and that we had check in issues and to please have it come up ASAP. About 15 minutes later it arrived, but now DD was comfy in the bed and wanted nothing to do it with it.

I now know or now remember that when you call down it doesn’t go to the front desk, is that true for future reference?

Fitbit Steps – 9,026

Pixie Dust Received 3 (Theme Park View, Check in compensation, Sharpie!)

You are correct - if you hit the front desk button, you likely are getting someone in Des Moines.

You handled the issues with the room very well, and they did a good job compensating you. Those extra FP are like gold!

 

[NJlauren]

Joining! That's crazy though, I've never not had a room be ready at check in time! I'm glad that they explained what the issue was. Understanding is one of the main things, and often I feel like people are afraid to explain what's really going on. I'm glad that in the end the manager was able to resolve things for you.

I agree I think sometimes people are so worried about how others will react they don't want to explain the truth. it was a little stressful and annoying that the room wasn't ready but so much less so once I knew why! Manager to the rescue!!!

Glad your dinner turned out well and everyone eventually had a place to sleep. Definitely found more often then not it takes longer than one would think to get a pack-n-play and you were at a disadvantage with your room not being ready on time

yeah for more pixie dust with the pen!

I learnt my lesson on the pack and play... Thankful she used it 2 of 4 nights . Not sure I would call the success but it's something??

Dinner was really good I would eat there again for sure!

It's too bad you continue to have to deal with problems but at least you're getting pixie dust to balance it out. Sounds like dinner was good. We enjoyed the Wave when we visited a couple years ago.

I really enjoyed The Wave, would eat there again for sure, always looking to try new places so I was happy! Luckily the worst of the problems are over for this trip ... But that probably leads to a more boring TR

You are correct - if you hit the front desk button, you likely are getting someone in Des Moines.

You handled the issues with the room very well, and they did a good job compensating you. Those extra FP are like gold!

Luckily the pack and play came quickly, if not I was going down to the desk because I thought it might not go to the actual front desk!

Thanks I thought I did and ok job and to be honest the manager was very nice about it, FP!!!

 

[Glittercat]

Boo for troubles, but yay for pixie dust!

 

[NJlauren]

Boo for troubles, but yay for pixie dust!

Pixie Dust helps that's for sure!

 

[NJlauren]

First I apologize for any typos in replies i try to do some (most) on my train ride on my phone.... Second i swear this update will have pictures! Third please excuse the wide range of picture quality they are coming from a combination of cell phones, camera (taken by many people) and memory maker!

Day 2 Part 1 - Chef Mickey & Magic Kingdom!

The night before we had agreed to meet at Chef Mickey at 7:20 for our reservation!


Arriving at Chef Mickey

I was a little worried about this meal after hearing so many poor reviews of the place, but was pleasantly surprised. We got seated at the back on the slightly elevated area which worked out great. DD had a Mickey Waffle and some fruit; I also had a Mickey Waffle, Fruit, some pastries, bacon and sausage ( I like breakfast food). It was all good. Everyone else had similar items, but my MIL kept saying how good the frittata was, she talked about it quite often during the trip.



Eating a Mickey Waffle!

We were pretty much done eating when the characters got to us, and they all came pretty quickly one right after another. It was prefect for us. Some character
pictures


I think my sister needs a lesson in photography

A little better

Need to show us with Mickey!

My MIL was so excited to wave her napkin I had to share, we were eating the first time they did it, and she was very happy we where still there the 2nd time around, DH is enjoying it too!

Finally DD is happy to see Pluto!

After Breakfast I wasn’t prepared to head right to the park like I was hoping so we agreed to go back up to the rooms and meet at 8:45. We went back up made sure everything was ready in DD’s stroller and met up with everyone. I said lets walk, my dad said let’s take the monorail, we will be walking enough today; I said I would rather walk because the monorail ride to the MK is so long. No one really acknowledged what I was saying, the monorail pulled up and they said 25 min to the MK… UGH! My DH could see my annoyance and was like let’s just walk, so we now left the monorail and walked. This was the 1st of my 2 big mistakes on day 1, I knew I wanted to walk from the beginning but I should have been stronger about it, and insisted on walking from the beginning as we would have been at the MK 15 minutes earlier. After this I told my DH going forward when I want to do something I am saying this is what we are doing and everyone else can do what they want to do.

I do think it’s rather silly that the MK is so close to the contemporary and you need to do the whole loop… down side 1 to the contemporary for me. We ended up walking the rest of the trip which worked out great.

We arrived at the MK around 9:15 we had purchased the memory maker so I told everyone to please try to stop for as many photo pass photographers as they could. So first stop pictures in front of the castle, and guess what DD is asleep!



We started to head towards Fantasyland but we went through Liberty Square, and my Dad (bless his heart) goes if we are going this way we are going to have a problem, DH agreed. I said no problem everyone go I will wait with DD. I knew exactly what they were talking about Hall of Presidents, a family favorite! MIL took some convincing but the show was starting and I practically forced her in. I did a short walk around with DD and then relaxed for a bit while she slept. If I am correct it was the 9:30 show, they got out a few minutes before 10 DD was still asleep so we hoped on the Haunted Mansion and DH stayed out with DD. I love the Haunted mansion!

For those who followed my PTR I went with the My First Disney Trip shirt for day 1!

Day 2 Part 2 - More Magic Kingdom​