Bonnie151
DIS Veteran
- Joined
- Sep 23, 2006
- Messages
- 1,013
This made me laugh. 
I phoned MS a couple of days ago to make a booking for some of my points that I'm renting. I spelled the last name (this is not the real name, but the last letter is important) so sounding like: veee- a- el - deee - eeee - zed (Valdez). I then went onto My Disney Reservation to check the booking and couldn't find it. I phoned back to doublecheck and was told it was there and all fine.
I kept checking the website but no sign! Finally the email confirmation came through and there it was, all booked under: Valdezed!
Clearly I need to pronouce my letter "z" as "zeee" in future.
I phoned again to fix it and got a lovely MS guy who had been born in England to British parents so he "got" the mistake as soon as I started my story and fixed it for me.

I phoned MS a couple of days ago to make a booking for some of my points that I'm renting. I spelled the last name (this is not the real name, but the last letter is important) so sounding like: veee- a- el - deee - eeee - zed (Valdez). I then went onto My Disney Reservation to check the booking and couldn't find it. I phoned back to doublecheck and was told it was there and all fine.
I kept checking the website but no sign! Finally the email confirmation came through and there it was, all booked under: Valdezed!

Clearly I need to pronouce my letter "z" as "zeee" in future.
I phoned again to fix it and got a lovely MS guy who had been born in England to British parents so he "got" the mistake as soon as I started my story and fixed it for me.


Bill
