Funky eBay Experience - Need Advice

[lulugirl]

Originally posted by PhotobearSam
I would not reimburse her the money...You had to store it, she ignored you for a YEAR!!! ou could have sold it to another and not had this problem.

How much $ are we talking about? She paid you, I assume you used that money, she did not arrange shipment, I would not return the money.


If she took you to small claims court, you would get credit for having to store it. No decent person in their right mind would expect that you just are going to keep the bed for her for a year unless agreed upon before hand.

I don't understand people saying you should give back all the money...Why should you have to be punished for her lack of resposibility...I would tell her that the timeframe for arranging transport has long since experired and that you tried several times to contact her.


She probably is just hoping you still have it and will be kind enough to let her get her way but she surely does not really expect you to still have it. I wouldn't...

Just my 2 cents

I absolutely agree...you are not a storage facility! The buyer is irresponsible and rather odd, I think!

 

[TheButlerDiditt]

I would just not respond at all. Then, if somehow you are forced to answer her, tell her that you'd see her in court. Maybe she would decide it wasn't worth it herself.

 

[jfulcer]

I'm not surprised that in this world of 'Get something for nothing' everyone is telling you to stiff this buyer. Yes, this person dropped off the face of the planet, but once you realized that I would have refunded her money minus your costs, left her negative feedback, and then relisted the item. Yes, you are not responsible for 'her mistake' but then it is not 'your money' because she paid you for goods but they were never sent.

You can't charge her for storage because rightfully you had no storage costs.

<i>It's not the right thing to do to refuse to respond or to refuse her the refund that she is due. </i>

I would tell her that you're sorry you already sold the bed to someone else and promptly refund her money minus your costs.

And don't tell her 'well take me to court over it'. It's a waste of the courts time (and yours).

Odd or not, late or not, technically you would be stealing from her, IMHO.

 

[Beth76]

You probably should have refunded the money when you gave the bed to your SIL. As far as giving it back now, I would be hesistant to do that as well. Since this person never picked it up, you lost the possible sale to someone else, not to mention "storage" costs. Are you talking about a lot of $$$. Would it make a dent if you refunded it? If not, I would just refund the money and be done with the whole thing. Then your conscience will be clear. If it really is a lot of money for you, I would just ignore the woman.

 

[jfulcer]

Originally posted by Beth76
If it really is a lot of money for you, I would just ignore the woman.

Ok, I'm sorry for sticking my head out even more, but <i>it's not Mosmom's money</i>. The money shouldn't have been spent if the goods were not delivered.

We recently had to file a complaint with paypal about a seller that wasn't sending us the things we won. To make a really long story short - her response was that she was only trying to feed her kids and they wouldn't be able to eat a decent meal because we were asking for our money back. But we never got the things we paid for. She thought the money was kinda like 'found money' or something. I felt really bad for her kids, but if that happened in a brick and mortal store here in the city, she would be in jail.

Anyway, my point is that if Mosmom does not have the money to pay this person back right away, she should make arrangements to pay her back in installments. It's the least the buyer can do after dropping out for a year by letting Mosmom make payments back.

Ok, stepping off my moral soapbox.

 

[MosMom]

I returned the woman's call and left a message. Waiting for her to call me back but haven't heard from her yet. I'm not going to hunt her down to return her money.

I also look at it like this though, I once bought a bike at Toys R Us. They were assembling it so I had to go and pick it up a few days later. I put it off and forgot about it. Went in awhile later to see if they had it, they didn't. I didn't get my bike and I didn't get a refund because it was my responsibility to go get the bike.

I think comparing me to someone who purposely didn't send an item is completely different. I'm not sending this. It was HER responsibility to arrange shipping and have it picked up by a freight company. I'm not saying I won't refund her money but I think she has a part to play in this. How long should one hold an item for a customer? Indefinitely? Would a retail store do this?

 

[Wish I lived in Fl]

Too late now but if buyer had been sent a message after 30 days giving 10 more days to arrange shipping or forfeit the bed . That would have been very fair. Dry cleaners put in writing on the claim ticket that they will only hold clothes 30 days, think they actually give them away after a year.

After a year i would not have responded to her.