Frustrated with this new Disney Experience online

HerRoyalHighness

Mouseketeer
Joined
Jan 15, 2013
Messages
404
Previously, I had been able to add my flight info online and payoff online but I'm trying to do that and I can't find a darn link anywhere on their site to do this. I went through their FAQs. Followed what seemed like it should take me to the payoff page...but it just puts me back at the My Disney Experience where I see no option anywhere.

I will call them to do this, but I prefer to see everything in front of me.
 
I don't like the new site but then again I'm not good with change. I was able to get around the old web site easier. I know that it may take a while for Disney to get all the kinks worked out but until then it can be frustrating. I have had a horrible time linking my dining reservations to my resort reservations. When trying to make dining reservations it seemed like I could maybe get one done and then after that I would get kicked out and the site would say to try later it was updating it's system or somthing. I finally called and found reservations that I did not realize had confirmed that were under my address or home phone number. The site did not link the dining reservations to my resort reservation. After calling I finally have everything linked together by my cell number and am hoping that I don't have some reservations floating around out there, espceially if it took my credit card to reserve.
 
When you click on your reservation link in my experience go to click on details and let it load for a couple minutes then it will have a new link showing your balance. The other way to do it is to click on free custom maps in my disney experience and it will take you to the old site.
 

I was told today that they are making some changes to the new system which won't be complete until the middle of April. Here's hoping they get rid of the kinks!!! I haven't been able to see or link my dining reservations for 2 weeks now. :-(
 
I retyped all my reservation confirmation numbers into the ipad ap. i assumed they would then be available on the iphone ap. they are not. Do I really have to type them in again? Is there a way to sync them?
 


Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE








DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top Bottom