Frozen merchandise

For others looking in the parks, my 2 1/2 year old wears a 2/3 size in the Disney store (online) dresses... but if it's a dress from the actual PARKS, she wears a 4/5. (the sizing is also different). Sadly, I found this out from ordering an Anna Coronation dress off Ebay and read the reviews before ordering. It makes me mad too that all these people off Ebay are making all this money (for the record, I didn't pay too much over the asking price for this dress and I had been looking for months!)

My daughter is 2 1/2 (exactly) and she has the size 2/3 JC Penney Elsa dress and it was HUGE on her. I had to take it in allover and hemmed almost 4 inches off of the bottom (which I had to take up from the waist.) My DD wears 18 mos-24 mos size just for comparison so I know the parks dresses in a 4 would be way too big on her.
 
FYI..the Anna Coronation dress was recalled. They were taken off the rack and shredded. :(
 

FYI..the Anna Coronation dress was recalled. They were taken off the rack and shredded. :(

Where/why have you heard of this happening? :confused3 I saw several little girls in the cornonation dress at MK this past weekend.
 
Where/why have you heard of this happening? :confused3 I saw several little girls in the cornonation dress at MK this past weekend.


It was "recalled" due to the dye bleeding.

It may return to the stores eventually with this defect corrected.
 
It was "recalled" due to the dye bleeding.

It may return to the stores eventually with this defect corrected.

It was a pretty dress. I had one in my hand and DGD didn't want it. She wants Elsa. (I'm still looking)
 
I look at the ones on eBay to see how much they go for, and out of all the auctions/sellers I've seen, there has only been one - ONE - dress sold by someone who said they bought it for their DD and now their DD wants Anna's instead. The rest have all been resellers. It's a bit depressing.

I think I'm jaded because I looked for the Elsa dress for 4 months before caving and buying it on eBay for our upcoming trip, but I wonder if anything the sellers say in their listings is true. For example, I was trying to decide about ordering the 7/8 or the 9/10 for my daughter, as I had never seen an Elsa dress in real life to even try on her (and when buying from eBay on these dresses, most are "no returns"). One seller of a 9/10 said in their listing that they were selling it because it was too big for their child. Great! I emailed them to ask the child's height and weight, and in what way it was too big (sleeves, length etc), explaining my dilemma on sizing for my own daughter. They replied that their daugther is actually only 2 years old, and that they bought the 9/10 hoping they could have it altered to fit their 2 year old. When they realized this was impossible, they decided to sell it on eBay for $150. Right...anyway, pixie dust to all of you still looking and I hope you find them!!!
 
I am checking weekly at the Disney store on the hopes that the rumor of more items being restocked end of April/early May is true. If not, I am hoping I find one at DW when we go in 26 days. My aunt and I are going to the fabric store this week in hopes of making one for her to wear at the parks, just in case. Thankfully my 4 year old understands that things sell out and would be very happy with a homemade one (a good homemade one, my aunt sews like a fiend), she just wants to dress up! Fingers crossed for all of us!
 
We have the Anna coronation gown for DD3, in a size 4/5. She picked it (over Elsa's!) when we were at DL last month. It was the one souvenir she chose to be her special memory of our trip. She loves it and wears it all the time, and runs through the house singing "For the First Time in Forever" at the top of her lungs almost daily. (She's also got an Anna baby doll and an Elsa doll that she regularly acts out scenes with, and has sing duets. She had a beginning of December birthday, before the merchandise became quite as scarce, and got the dolls then. She has no idea how lucky she is.)

It's a beautiful dress, and it is holding up pretty well so far. I haven't noticed the dye issues, but I haven't tried to wash it, either. I'm sorry to hear they've been recalled. They'd have to pry my daughter's off her; I'm certainly not taking it from her! It's a voluntary recall, as I understand it, and has nothing to do with safety, just dyes transferring to other items. Unless they are offering an identical replacement, we'll just keep what we have and be grateful to have it!
 
I think I'm jaded because I looked for the Elsa dress for 4 months before caving and buying it on eBay for our upcoming trip, but I wonder if anything the sellers say in their listings is true. For example, I was trying to decide about ordering the 7/8 or the 9/10 for my daughter, as I had never seen an Elsa dress in real life to even try on her (and when buying from eBay on these dresses, most are "no returns"). One seller of a 9/10 said in their listing that they were selling it because it was too big for their child. Great! I emailed them to ask the child's height and weight, and in what way it was too big (sleeves, length etc), explaining my dilemma on sizing for my own daughter. They replied that their daugther is actually only 2 years old, and that they bought the 9/10 hoping they could have it altered to fit their 2 year old. When they realized this was impossible, they decided to sell it on eBay for $150. Right...anyway, pixie dust to all of you still looking and I hope you find them!!!

While it's still expensive, $150 looks downright cheap compared to the others!
 
I think I'm jaded because I looked for the Elsa dress for 4 months before caving and buying it on eBay for our upcoming trip, but I wonder if anything the sellers say in their listings is true. For example, I was trying to decide about ordering the 7/8 or the 9/10 for my daughter, as I had never seen an Elsa dress in real life to even try on her (and when buying from eBay on these dresses, most are "no returns"). One seller of a 9/10 said in their listing that they were selling it because it was too big for their child. Great! I emailed them to ask the child's height and weight, and in what way it was too big (sleeves, length etc), explaining my dilemma on sizing for my own daughter. They replied that their daugther is actually only 2 years old, and that they bought the 9/10 hoping they could have it altered to fit their 2 year old. When they realized this was impossible, they decided to sell it on eBay for $150. Right...anyway, pixie dust to all of you still looking and I hope you find them!!!

Sellers can put whatever they want for a "return policy," but if you contact eBay and say, "I bought this dress in my DD's usual size but it doesn't fit her," they'll tell the seller they must accept your return. What eBay says and what it actually does are two very different things.

The larger sizes (9/10 and the DP 14) seem to sell for less than the smaller ones. If you need a 7/8... yikes.
 
GoldenRose and Ferd: The Anna coronation one from the PARKS (the one I bought off Ebay) was NOT recalled. The only one recalled was the Anna Coronation one you could buy at the Disney Store or disneystore.com. They are slightly different. The green one that bled, was long to the ankles. The Parks one is really cute and a lot shorter. There was a pic of the two somewhere on here but I can't find it. Anyways, just know the sizing is different between Parks dresses and Store dresses. My 2 1/2 year old could wear the Size 4 Anna and Elsa dresses I bought from www.disneystore.com --they fit everywhere but were long on her. The Parks coronation dress I bought for her in a size 4/5 fits her perfectly. Others have also said the Parks dresses run smaller... My 2 1/2 year old usually wears a 3T in clothes for comparision purposes... Good luck to anyone searching for a dress! :)
 
So GoldenRose: the one you bought from DL is probably a parks version so you are all good :) Also sounds like our daughters are almost the same age and mine got the same size in the Parks coronation dress too... :) It is so pretty! Never would have guessed to get her a 4/5 though compared to all the other Disney dresses she has...thankfully I read all the reviews and some of the other buyers warned me that Disney parks dresses run small...
 
Part of the issue is that demand wasn't high for the last few Disney films before Frozen. We are talking Planes, Monsters U, Wreck-It Ralph, and Brave. Merchandise was easy to find and a lot of stuff ended up on clearance. It just wasn't selling. I remember when Brave came out and all the stuff that was in the stores for it... and it just did not sell.

So, you are Disney's merchandising department and you have to decide how much to purchase and have made. If you look at the historical numbers, you see "low" sales from those movies. So, do you ignore history and risk over purchasing and losing money? Or do you take those numbers into account and lower your purchasing amounts?

Most companies would do the second. It makes sense and is totally logical from a business standpoint. It is the decision I would have made.

The problem is that, instead of following the trend, you ended up with a hit beyond anyone's imagination. Now you don't have enough merchandise to meet the demand. Scarcity also increased demand because of the idea of "If it is this popular, then I NEED to have it." Disney has been ordering more merchandise, but it takes time. It's not like they just call up and it appears in the numbers they want. It appears they are doing multiple smaller shipments to try and get the items out there as soon as they are ready (which is more expensive for them) instead of waiting for a larger amount and doing one shipment.

I doubt "heads will roll" because of the decision made. You can't see into the future. You can only use the information you HAVE to predict what might happen. This is called a forecasting model. The data suggested ordering less merchandise based off of historical sales for past movies. I am not sure how anyone could expect them to have realized, before the movie was even finished (as ordering merchandise is done way ahead), that this movie would be SO different.

That is why they do market research which apparently must have been poorly done. I agree they overestimated Monsters U. But come on.. I have been waiting 6 months for an Elsa dress. My kids held their favoritism for this movie until a week ago which is saying a lot for kids with short attention spans. But hey we got some Froze fruit treats the other day! They missed out on billions and I am sure someone did get into some serious trouble.
 
Part of the issue is that demand wasn't high for the last few Disney films before Frozen. We are talking Planes, Monsters U, Wreck-It Ralph, and Brave. Merchandise was easy to find and a lot of stuff ended up on clearance. It just wasn't selling. I remember when Brave came out and all the stuff that was in the stores for it... and it just did not sell.

So, you are Disney's merchandising department and you have to decide how much to purchase and have made. If you look at the historical numbers, you see "low" sales from those movies. So, do you ignore history and risk over purchasing and losing money? Or do you take those numbers into account and lower your purchasing amounts?

Most companies would do the second. It makes sense and is totally logical from a business standpoint. It is the decision I would have made.

The problem is that, instead of following the trend, you ended up with a hit beyond anyone's imagination. Now you don't have enough merchandise to meet the demand. Scarcity also increased demand because of the idea of "If it is this popular, then I NEED to have it." Disney has been ordering more merchandise, but it takes time. It's not like they just call up and it appears in the numbers they want. It appears they are doing multiple smaller shipments to try and get the items out there as soon as they are ready (which is more expensive for them) instead of waiting for a larger amount and doing one shipment.

I doubt "heads will roll" because of the decision made. You can't see into the future. You can only use the information you HAVE to predict what might happen. This is called a forecasting model. The data suggested ordering less merchandise based off of historical sales for past movies. I am not sure how anyone could expect them to have realized, before the movie was even finished (as ordering merchandise is done way ahead), that this movie would be SO different.

All fair points and easily and logically explians being caught off guard initially and having trouble filling the demand back around Christmas time. However, we are four months past that. They really should have gotten a lot more products (particulalry apparel) to the shelves then what they have over the last couple of months. The problem likely is that in their quest for making everything as cheaply as possible, the manufacturing plants they have making all this stuff in the third-world countries and China are not agile enough to increase normal production rates to meet demand nor can they shift from making other products and focus mainly on Frozen items. For example, where ever they have t-shirts made should have stopped making anything other than Frozen t-shirts months ago and should be churning them out like crazy. Clearly that is not happening.
 
It is bizarre they don't have this "situation" fixed by now... I can't tell you how many times I stop in a local Walmart or Target just looking for a Kristoff doll, or whatever, and always nothing... and so many Ebay'ers making money off the stuff Disney posts on their website as its always gone within hours...such a shame! Disney is missing out on so much lost revenue.
 


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