Friends and Family Discount

She should be able to access the HUB from her home computer!

She isn't home, had some complications and that's why I don't want to bother her.
If I knew there was availablity, then my niceness ends and I would have her bf figure out a way to get a laptop to her lol

Hopefully she will be back in action soon though and she can check it out for me, if there isn't anything I still have the 35% and am grateful for the times in the past she helped me out
 
We are booked in an Other Guest Room at YC from 11/15 to 11/22. My emailed confirmation says Garden View/Wheelchair Access/ Roll In shower/ 2 Queen beds, 1 daybed. Today I received a confirmation in the mail listing wheelchair access with roll-in shower 1 queen bed, 1 day bed and 1 sleeper chair. We would much prefer 2 queens rather than a sleeper chair and I thought (and the email says) that's what we booked. Who should I call about the discrepancy -- the cast line listed on the email, or the general reservations line, or the special reservations line for accessible rooms (if that even still exists -- I have a number from some old threads). Any guidance would be appreciated!
 
We are booked in an Other Guest Room at YC from 11/15 to 11/22. My emailed confirmation says Garden View/Wheelchair Access/ Roll In shower/ 2 Queen beds, 1 daybed. Today I received a confirmation in the mail listing wheelchair access with roll-in shower 1 queen bed, 1 day bed and 1 sleeper chair. We would much prefer 2 queens rather than a sleeper chair and I thought (and the email says) that's what we booked. Who should I call about the discrepancy -- the cast line listed on the email, or the general reservations line, or the special reservations line for accessible rooms (if that even still exists -- I have a number from some old threads). Any guidance would be appreciated!

Either phone number works. Just have the reservation number handy.
 

Questions about F&F vs military rate. We currently have a reservation for July 2015 at CR (CL) with a 40% off military rate. Great discount as far as we are concerned. My husband's mom is eligible for a CM discount which could just be the same 40%. Or it could be a little more and possibly discount dining some?? Torn on whether or not to switch to F&F discount.

This would be the first time using her discount for rooms so we aren't sure if we would have to rebook or if she can just call with our confirmation number. She's doing some investigating for us and I told her we would ask here as well. She's elderly and doesn't do Disney anymore. :(
 
Questions about F&F vs military rate. We currently have a reservation for July 2015 at CR (CL) with a 40% off military rate. Great discount as far as we are concerned. My husband's mom is eligible for a CM discount which could just be the same 40%. Or it could be a little more and possibly discount dining some?? Torn on whether or not to switch to F&F discount. This would be the first time using her discount for rooms so we aren't sure if we would have to rebook or if she can just call with our confirmation number. She's doing some investigating for us and I told her we would ask here as well. She's elderly and doesn't do Disney anymore. :(

Do you have a package with dining now, or just a room? If it's a package she'd have to book you fresh. If it's just a room she could call and have them modify.

It's *possible* there would be a higher room discount and discounted dining, but you wouldn't know until a few weeks prior to going. They're released in blocks of roughly 6 weeks. And they could potentially change the way they're doing the CM discounts for 2015. I feel like they change the policies and requirements every year, so who knows.
 
Do you have a package with dining now, or just a room? If it's a package she'd have to book you fresh. If it's just a room she could call and have them modify.

It's *possible* there would be a higher room discount and discounted dining, but you wouldn't know until a few weeks prior to going. They're released in blocks of roughly 6 weeks. And they could potentially change the way they're doing the CM discounts for 2015. I feel like they change the policies and requirements every year, so who knows.

We are room only and will likely stay that way and pay oop for dining. I'm worried if they dropped the discount or if F&F didn't apply for the whole stay would they let us keep the military rate? Going to call & ask. The worst they can do is say no & we are happy with our current discount.

Thanks for the reply!
 
We are the flip of that. We are currently booked room only with friends and family because I was wanting to book before the new military rates came out for the fall 2014-2015. Another benefit of friends and family over military would be (at least I believe this is true but someone can clarify) you can add the dining plan without the need to purchase tickets as part of a package. We are booked for end of September/beginning of October. I was going to wait until the 21 day mark suggested here to call and check for a discounted dining plan. We would not want the dining plan unless it was the @30% discount plus extra 10% off room they we have been able to get in the past since we never use all the meal credits. But pp mentioned 6 weeks so I maybe I should call sooner
 
We are room only and will likely stay that way and pay oop for dining. I'm worried if they dropped the discount or if F&F didn't apply for the whole stay would they let us keep the military rate? Going to call & ask. The worst they can do is say no & we are happy with our current discount. Thanks for the reply!

They wouldn't check the CM discount for you. The CM would have to call. Thy can check pricing without actually changing the current reservation. But if you needed two different discounts they'd have to break the reservation up into two different reservations - one with the CM discount and one with the military for dates applicable.
 
The only thing I was going to ask is if we can have both discounts applied and take the better of the two. My MIL will call w/our confirmation number to ad it on if we decide to go that route. Thanks for all the great information here!
 
The only thing I was going to ask is if we can have both discounts applied and take the better of the two. My MIL will call w/our confirmation number to ad it on if we decide to go that route. Thanks for all the great information here!

Sort of.

They'll go to modify your reservation and apply the new discount. From there, depending upon which price is better they'll confirm that you want to modify to the new discount or cancel the modification and leave you with the old one/price.

So yes, they'll see which one is better before they make any permanent changes.
 
F&F would be 50%

I current have booked the 40% F&F rate for A September 19th arrival. I have called twice and they quoted me the discounted dining plan price but never mentioned the additional 10% off room rate. I even asked for the additional discount and they had no idea what I was referring to. How should I ask for this additional discount? Maybe I am wording it wrong?.
 
I current have booked the 40% F&F rate for A September 19th arrival. I have called twice and they quoted me the discounted dining plan price but never mentioned the additional 10% off room rate. I even asked for the additional discount and they had no idea what I was referring to. How should I ask for this additional discount? Maybe I am wording it wrong?.

The discounted dining plan ONLY comes with the deeper room discount. You wouldn't be able to get one and not the other.

Just call and ask them to check availability with the new 50% friends and family discount with the discounted dining plan.
 
Thanks for your quick reply. I called and they are telling me there is no availability for the discount.

Oh well. Thanks again!
 
They wouldn't check the CM discount for you. The CM would have to call. Thy can check pricing without actually changing the current reservation. But if you needed two different discounts they'd have to break the reservation up into two different reservations - one with the CM discount and one with the military for dates applicable.


that wasn't true with us. I am under F&F with the CM discount. once she made the initial reservation, I have been able to call and get the bigger discounts as they have come out, switch packages, etc.
:-)

Maybe it just depends on the CM you get
 












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